ISM511C-INTRODUCATION TO SUPPLY CHAIN MAN-1ST OPP- JUNE 2024


ISM511C-INTRODUCATION TO SUPPLY CHAIN MAN-1ST OPP- JUNE 2024



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nAmlBIA
UnlVERSITY
OF SCIEnCE
TECHnOLOGY
HP-65B
HAROLDPUPKEWITZ
GraduateSchoolof Business
FACULTY OF COMMERCE; HUMAN SCIENCES AND EDUCATION
HAROLD PUPKEWITZ GRADUATE SCHOOL OF BUSINESS
QUALIFICATION: DIPLOMA IN BUSINESS PROCESS MANAGEMENT
QUALIFICATION CODE: 06DBPM LEVEL: 5
COURSE CODE: ISM511C
COURSE NAME: INTRODUCTION TO
SUPPLY CHAIN MANAGEMENT
SESSION: JUNE2024
DURATION: 3 HOURS
PAPER: PAPER 1
MARKS: 100
FIRST OF°PORTUNITY EXAMINATION -QUESTION PAPER
EXAMINER(S) Ms. Hilma Nuuyandja
MODERATOR: Ms. Gloria Tshoopara
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
1. Examination paper
2. Examination script
TIDS QUESTION PAPER CONSISTS OF 4 PAGES (INCLUDING THIS FRONT
PAGE)

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QUESTION 1: MULTIPLE CHOICE QUESTIONS
[2X15]
1.1 Which of the following best defines supply chain management?
a) Managing the flow of products and services from raw materials to the end customer
b) Managing the flow of money within a company
c) Managing the supply of goods within a company
d) Managing the marketing of products to customers
1.2 Activities which are undertaken before the final operation are termed ___
a)Upstream
b)Primary
c) Secondary
d)Downstream
activities
1.3 Which of the following is a method for eliminating the bullwhip or 'Forrester Effect'?
a) Timely communication of sales figures throughout the supply chain
b) The stabilisation of lead times throughout the supply chain
c) Increased accuracy of stock levels throughout the supply chain
d) Ensuring realistic Bills of Materials throughout the supply
1.4 Which statement regarding typical supply chain flows is best?
a) The flow of goods and information goes both ways.
b) The flow of goods is downstream and the flow of information is upstream.
c) The flow of goods is upstream and the flow of information is downstream.
d) The flow of goods is downstream but all companies hold information.
1.5 Which would we expect from a JIT plant as compared to a plant that does not use JIT?
a) More inventory held at the plant.
b) More assembly hours per unit.
c) More deliveries of inventory.
d) More defects per unit.
1.6 The following classes of costs are usually involved in inventory decisions, except
a) Cost of ordering
b) Carrying cost
c) Cost of shortages
d) Machining cost
1.7 The cost of insurance and Obsolescence are included in
a) Cost of ordering
b) Set up cost
c) Inventory carrying cost
d) Cost of shortages
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1.8 Buffer stock' is the level of stock
a) Half of the actual stock
b) At which the ordering process should start
c) Minimum stock level below which actual stock should not fall
d) Maximum stock in inventory
1.9 What is the primary goal of supply chain management?
a) Maximising profit
b) Minimising costs
c) Maximising customer value
d) Maximising inventory levels
1.10 Buffer stock' is the level of stock
a) Half of the actual stock
b) At which the ordering process should start
c) Minimum stock level below which actual stock should not fall
d) Maximum stock in inventory
1.11 The time period between placing an order its receipt in stock is known as
a) Lead time
b) Carrying time
c) Shortage time
d) Over time
1.12 What is the purpose of demand forecasting in supply chain management?
a) To estimate future demand for products or services
b) To reduce customer demand
c) To increase production costs
d) To eliminate inventory
1.13 The inventory which is dependent on alternative modes of transportation is known as
a) Safety inventory
b) Decoupling inventory
c) Cycle inventory
d) Pipeline inventory
1.14 T Which of the following is NOT a stage in the supply chain?
a) Procurement
b) Manufacturing
c) Distribution
d) Sales
1.15 Which of the following is true for Inventory control?
a) Economic order quantity has minimum total cost per order
b) Inventory carrying costs increases with quantity per order
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c) Ordering cost decreases with lot size
d) All of the above
Sub-total: 30 Marks
QUESTION2: TRUE/FALSEQUESTIONS
[2x10]
2.1 Outsourcing gives companies room to focus on every aspect of their processes.
2.2 The supply chain is a network of manufacturers and service providers that work together to
create products or services needed by end users.
2.3 In supply chain organisations, functions must operate independently of each other.
2.4 Supply chain resilience focuses solely on minimising costs and maximising efficiency.
2.S Returned goods are part of reverse logistics.
2.6 ABC analysis categorises inventory items based on their value and importance, with "A"
items representing the highest value and "C" items representing the lowest.
2.7 Supply chain risk management involves identifying potential disruptions and implementing
strategies to mitigate their impact.
2.8 Economic order quantity (EOQ) remains constant regardless of changes in ordering or
holding costs.
2.9 The bullwhip effect can be mitigated by maintaining higher levels of safety stock throughout
the supply chain.
2.10 Strategic sourcing involves selecting suppliers based solely on price considerations.
Sub-total:
20 Marks
QUESTION3
3.1
Describe the main components of a supply chain and explain how they interact. (10 marks)
3.2
Discussthe concept of supply chain integration and its significance in enhancing supply chain
performance. Additionally, identify and elaborate on the challenges faced in achieving
supply chain integration.
(14 marks)
Discussions should align but not be limited to the following points:
3.3
Lists four (4) Classification of inventory based on its position in the supply chain and four (4)
Classification of inventory based on its purpose.
(8 marks)
3.4
Compare and contrast the economic order quantity (EOQ) and just-in-time (JIT) inventory
management approaches, highlighting their advantages and limitations.
(10 marks)
3.5
Discuss the differences between push and pull supply chain strategies and provide examples
of industries where each strategy is commonly used.
(8 marks)
Sub-total: 50 Marks
Grand Total: 100 Marks
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