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ISG711S - INFORMATIO SYSTEMS STRATEGY AND GOVERNANCE - 2ND OPP - JULY 2024 |
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nAmI BI AunIVER s ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMPUTING AND INFORMATICS
DEPARTMENTOF INFORMATICS
QUALIFICATION:Bachelor of Informatics
QUALIFICATIONCODE: 07BAIT LEVEL:7
COURSECODE:ISG711S
COURSENAME: Information Systems Strategy and
Governance
SESSION:JULY2024
DURATION: 3 HOURS
PAPER: PAPER1
MARKS: 100
SECOND OPPORTUNITY/SUPPLEMENTARY EXAMINATION QUESTION PAPER
EXAMINER(S) Prof Suama Hamunyela
Dr Elizabeth Ujarura Kamutuezu
MODERATOR: Ms Helena Nahum
INSTRUCTIONS
1. Answer ALL the questions.
2. When writing, take the following into account: The style should
inform than impress, paragraphs set out according to ideas or issues
and paragraphs flowing in a logical order.
3. Information should be brief and accurate.
4. Please ensure that your writing is legible, neat, and presentable
THIS QUESTION PAPERCONSISTSOF 3 PAGES(Including this front page)
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SECTIONA
[35 MARKS]
1. The control environment should be viewed as a foundation for all other components of
internal control and has an influence on each of the objectives and overall unit and entity
activities. List five (5) of the essential components of the control environment.
(5 marks)
2. GRCare popularly known as corporate governance principles for effectiveness. Discuss
how GRCcontributes to effective governance.
(10 marks)
3. Briefly outline two (2) roles of the Audit Committee according to Sox.
(4 marks)
4. Discusssix (6) COSORiskAssessmentsteps.
(11 marks)
5. Internal controls are the most important and fundamental concepts that Senior
managers and business professional at all levels must understand. List five (5)
indications of an Enterprise good internal controls.
(5 marks)
SECTIONB
[65 MARKS]
This section is comprising of two (2) case studies. Each case study is worth of 40 and 30 marks.
ANSWERALLTWO (2) CASESTUDIES
Case study 1: Porter's five competitive forces model (30 Marks)
A local restaurant is located in the heart of Windhoek, has been operational for over five
years, and has a wide range of customers. The management faces numerous challenges that
impact the restaurant's competitive environment. This low tolerance for error necessitates
that the manager takes multiple views of the strategic landscape when aligning IS strategy
with business strategy to maximize industry competitive advantages. The manager
contemplates utilizing Michael Porter's perspective, which employs the five competitive
forces model to scrutinize the primary factors influencing a firm's competitive landscape,
and strategizes how information resources should be directed strategically to alter the
competitive forces to nurture a winning position in the industry.
1. List and describe the five (5) competitive forces.
(10 marks)
2. Identify how Information Technology (IT) can influence each force for a restaurant.
(10 marks)
3. Identify how Information Technology 9IT) can influence a Mobile application
provider.
(10 marks)
4. Utilising IT to outpace competitors exposes firms to several possible risks. Discuss
the type of risks the managers should be aware of before they emerge.
{10 marks)
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Case study 2: COBIT Governance Framework
(25 Marks)
Telecom Namibia has recently implemented the COBIT(Control Objectives for Information and
Related Technologies) framework to enhance its IT governance practices. As a governance specialist
of Telecom Namibia, it is within your role to ensure successful implementation of the COBIT
governance framework.
a) Highlight to your colleagues the core principles of COBIT5.
(5 marks)
b) Discussfive (5) facets that make COBITan indispensable tool for organisations. (10 marks)
c) Motivate or convince telecom Management on why a COBIT framework should be
implemented over the ITILframework.
(10 marks)
END OF EXAMINATIONS
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