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MIS611S - MEDICAL INFORMATION SYSTEMS 2A - 2ND OPP - JULY 2023 |
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nAm I BI A un IVERSITY
OF SCIEnCE Ano TECHn OLOGY
FACULTYOF COMMERCE, HUMAN SCIENCES& EDUCATION
DEPARTMENTOFGOVERNANC&E MANAGEMENTSCIENCES
QUALIFICATION: Bachelor of Business & Information Administration
QUALIFICATIONCODE: 07BBIA
LEVEL: 6
COURSE:Medical Information Systems 2A
COURSECODE: MIS611S
DATE: July 2023
DURATION: 2 Hours
SESSION: 1
MARKS: 100
2nd OPPORTUNITYEXAMINATION QUESTION PAPER
EXAMINER:
MS A SCHROEDER
MODERATOR:
MS LBEUKES
INSTRUCTIONS
a) Answer ALLthe questions.
b) Read all questions carefully before answering.
c) Number answers according to the numbering structure provided in the question paper.
THIS EXAMINATION PAPERCONSISTSOF 5 PAGES
(INCLUDINGTHIS FRONTPAGE)
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QUESTION 1
[20]
Identify the letter of the choice that best completes the statement or answers the question.
1.1 __ are appointments made with departments, such as a laboratory or e-ray, to have a
special diagnostic test performed.
A. Referral appointments
B. Rescheduled appointments
C. Normal appointments
D. Ancillary appointments
E. Emergency appointments
1.2 Indicate which one of the following is not a common medical emergency.
A. Chest pain
B. Arthritis
C. Seizure
D. Profuse uncontrolled bleeding
E. Head injury
1.3 Select the person that specialises by concentrating in operations related to the ear nose and
throat.
A. Obstetrician
B. Paediatrician
C. ENTspecialist
D. Neurosurgeon
E. Gynaecologist
1.4 Read the statement regarding personal appearance of medical personnel and determine
whether it is allowed in the medical fraternity.
A. Visible tattoo
B. Jogging suit
C. Pierced tongue
D. Bright red mail polish
E. Not any of the above is allowed
1.5 __ is a wireless telecommunication device and is also called a beeper. It is used to
receive and display alphanumerical messages or announces voice messages.
A. Switchboard
B. Multi line telephone
C. Mobile phone
D. Pager
E. None of the above
1.6 Health care professionals are required to perform in a manner that is consistent with
the expectations of their profession. This is a legal concept known as __ _
A. Standards of care
B. Litigation
C. Malpractice
D. Abandonment
E. None of the above
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1.7 Type of law that governs the relationship of individuals or groups.
A. Administrative law
B. Criminal Law
C. Statutory law
D. Civil law
E. None of the above
1.8 The name of party who initiates a legal action against another.
A. Statute
B. Mature minor
C. Plaintiff
D. Defendant
E. Lawyer
1.9 Indicate which type of appointment are being referred to when an appointment is
scheduled for Mr Rodrigues for 10:00 on Friday, 15 June 2023 and another
appointment is scheduled at the same time, but for another patient, Ms Shilongo.
A. Referral appointments
B. Rescheduled appointments
C. Normal appointments
D. Ancillary appointments
f. Double booking appointments
1.10 __ refers to small device that fits over the operators had and direct sound into the
operator's ears.
A. Pager
B. Cell phone
C. Switchboard
D. Headset
E. Multi line telephone
Medical Office Assistants need to be familiar with a variety of medical abbreviations that are
commonly used in the medical office. Indicate what the following abbreviations stand for.
(10)
1.11
1.12
1.13
1.14
1.15
1.16
1.17
1.18
1.19
1.20
fx
BP
MS
BM
HTN
GP
Ca
LBP
SSN
chol
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QUESTION 2
[20]
2.1 Patients are the reason that a health care facility and its staff members provide services. A
relative of yours learned that you are a Medical Information Systems 2A student at NUSTand
wanted to know from you the difference between "care facilities" and "medical centres" as
health care facility options available to patients.
(6)
2.2 Medical Office Assistants needs to possess certain qualities to be appointed in a medical
facility. Examine "confidentiality" and "dependability" as two of these important qualities.
(6)
2.3 Discuss a "dermatologist" as one of the career options that medical practitioners may pursue.
(4)
2.4 Examine a "physical therapist" in detail as one of the allied health professionals in the
International Standards Classification of Occupations.
(4)
QUESTION 3
(20]
3.1 A Medical Office Assistant might be required to act as a witness in court. The medical
facility's attorney will instruct the assistant on the proper procedures in obeying the
subpoena. Discuss what an assistant should do when he/she is expected to appear in
court as a witness.
(6)
3.2 Distinguish between "civil law" and "criminal law" and illustrate with examples.
(4)
3.3 A new employee has started working at Lady Pohamba Hospital as a Medical Office
Assistant. She has no idea what this position all entails. Discusswith her the duties of
a "Medical Office Assistant" that you have learned by studying Medical Information
Systems 2A at NUST.
(10)
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., • r
QUESTION 4
[20]
Discuss the following terms underneath. Pay attention to the mark allocation of each
question.
4.1 Internship
[3]
4.2 Discuss "surrogacy" in detail as one of the option available for women to consider that
cannot become pregnant.
(4)
4.3 The Health Profession Council of Namibia is made up of five councils and ensures that
each council operates in their field of expertise. List the five councils that the
Namibian Health Professions Council consist of.
(5)
4.4 Discuss an "angry patient" as one of the patients' groups that a Medical Office
Assistants must deal with.
(5)
4.5 Discuss "ethics" in detail.
(3)
QUESTION 5
[20]
5.1 Abandonment is the term used when a doctor does not properly meet his/her
obligation to treat the patient. Discuss when a doctor could be held responsible for
abandoning the patient.
(10)
5.2 Medical OfficeAssistants deals with various types of apointments. Discuss five (5)
things he/she should keep in mind when making surgical appointments. (5)
5.3 You have been working at Dr Agnew as a Medical Office Assistant for the past five
years. The practice has expanded tremendously, and they have appointed Simon
lipinge as another Medical Office Assistant to assist you at the reception area. Since
he is new, you had to explain to him the appropriate procedures on how to deal with
"children" that are being admitted or coming for treatment to the hospital. (5)
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