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PWR611S - PROFESSIONAL WRITING - 1ST OPP - NOVEMBER 2022 |
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nAmlBIA
OF SCIEnCE
unlVERSITY
Ano TECHnOLOGY
FACULTY OF HUMAN SCIENCES
DEPARTMENT OF EDUCATION AND LANGUAGES
COURSE CODE: PWR611S
COURSE NAME: PROFESSIONAL WRITING
DATE: NOVEMBER 2022
DURATION: 3 HOURS
MODE: FM, PM & DI
MARKS: 100
EXAMINER:
FIRST OPPORTUNITY QUESTION PAPER
DR T.H.N FRANS
MODERATOR: MRS K. DU PLESSIS
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
1. Examination paper
2. Examination script
THIS QUESTION PAPERCONSISTSOF 3 PAGESINCLUDING (THIS FRONT PAGE)
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SECTIONA: GENERALQUESTIONS
[10)
QUESTION 1
1.1 Mention four methods that can be used to select the content of the business correspondence. (2)
1.2 What is the general purpose of the introductory paragraph of a business letter?
(1)
1.3 Discuss what a tone is in a business letter writing.
(2)
1.4 What is the importance of a memorandum?
(1)
1.5 There are two sections of the memo: situation and solution. Explain the content of these two
sections.
(2)
1.6 Mention any four Netiquette rules.
(2)
SECTIONB: BUSINESSLETTERWRITING
[30)
QUESTION 2
You are a community member of Havana settlement. The City of Windhoek has installed solar
power to 300 households in this area. You are one of these households. Two weeks after the
solar power was installed at these houses, you start experiencing problems such as you could
not use the power to watch television, to warm water for bathing and the power is off and on
all the time because it is weak. Write a complaint letter to the CoW. Invent names and
addresses and use fully blocked letter format. Your letter should be between 200 and 300
words.
SECTIONC: PERSUASIVEWRITING
[30)
QUESTION 3
Imagine that you own a security company, and you want to offer your services to the government
entities. Write the following sections of a persuasive message to the Prime Minister in Namibia.
• Attention section
(5)
• Interest
(5)
• Desire section
(5)
• Action section
(5)
Do not write the full letter.
Language and style
(10)
SECTIOND: BUSINESSPROPOSAL
[30)
QUESTION 4
Read the following tender carefully and answer the proposal question that follows.
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PROCUREMENRTEFERENCNEO: NCS/ONB/TN-159/2022
DESCRIPTION: The provision of Cleaning Services to Telecom Namibia's Head Office and surrounding
areas for a Period of Three (3) Years.
PRICE: N$300.00 (non-refundable)
CLOSING DATE: Tuesday, 04 October 2022 at 14:30 pm
THE BIDDING DOCUMENTS WILL BE AVAILABLE FROM THE OFFICE OF THE BID SECRETARIAT:
PROCUREMENT MANAGEMENT UNIT 9 JUDGE JP KARUAIHE STREET CITY CENTRE, WINDHOEK
TELEPHONE: + 264 61 201 2329/2930
EMAILS: uushonan@telecom.na / katitid@telecom.na
DOCUMENTS TO BE DELIVERED TO:
THE PROCUREMENT MANAGEMENT UNIT
9 JUDGE JP KARUAIHE STREET
CITY CENTRE
WINDHOEK
AND TO BE RECEIVED BEFORETHE CLOSING DATE AND TIME.
NB: COMPLETED DOCUMENTS SHALL BE HANDED IN AS FOLLOWS: 1 X ORIGINAL AND 1 X COPY IN
SEPARATE ENVELOPES ALL CLEARLY MARKED WITH THE BID NUMBER AND "ORIGINAL" AND
"COPY". Failure to provide copies shall result in the Bid being disqualified. The Bid number and
Closing Date shall be clearly indicated on the Original and Copies.
PROPOSAL QUESTION
Telecom Namibia invites qualified, competent, and registered Namibian companies to submit their
proposals for the following: The provision of Cleaning Services to Telecom Namibia's Head Office and
surrounding areas for a Period of Three (3) Years. Write the right proposal for this tender. Write only
the following sections: Introduction, Background (problems, goals), Proposed plan and
Authorisation request. Do not write Staffing and Budget for this question but indicate that they are
in "Appendix". Follow the fully block letter format.
THE END