SECTION A
Question 1
Ld
Discuss the application of Herzberg's motivation-hygiene theory by managers to
improve the personal job satisfaction of employees.
(20)
12
Explain the stages identified by Dianne Arthur relating to competency based
interviewing in detail.
(10)
1.3
In determining the compensation system, an organisation needs to ensure that it
adheres to the requirement laid out in law. Explain a list of regulations/laws that should
be considered when developing a pay system.
(12)
1.4 Schein (1984) argues that the organisational culture develops as the organisation solves
two sets of problems, namely external adaptation and internal integration. Explain what
is meant by ‘external adaptation’ and ‘internal integration’.
(9)
1.5 Discuss and illustrate with examples the external and internal environmental factors
which may have an influence on the organisation's choice of a compensation system.
(21)
1.6 List and explain five (5) common ways when a data breach occurs or when it's leaked or
lost.
(15)
1.7 Briefly explain the serious implications mistakes can cause during the selection process.
(6)
1.8 Specify and explain the rules organisations can follow when offering benefits and perks
to applicants.
(7)