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CMD812S - Career Management and Development - 1st Opp - Nov 2022 |
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nAmlBIA UnlVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF GOVERNANCE MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF HUMAN RESOURCESMANAGEMENT HONOURS
QUALIFICATION CODE: 07BHRM
COURSE CODE: CMD812S
SESSION: NOVEMBER 2022
LEVEL: 8
COURSE NAME: CAREERMANAGEMENT AND
DEVELOPMENT
PAPER:THEORY
DURATION: 3 HOURS
MARKS: 100
EXAMINER{S}
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
Dr Andrew Jeremiah
Mr Elias Kandjinga
Dr S. Amunkete
MODERATOR:
1. Answer ALL the questions.
INSTRUCTIONS
2. You are expected to apply your subject knowledge to the questions.
3. Write clearly and neatly.
4. Number your answers clearly.
1. Pen
2. Ruler
PERMISSIBLEMATERIALS
THIS QUESTION PAPER CONSISTS OF 5 PAGES {Including this front page)
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SECTION A (answer all the question)
Question 1
(SO marks)
1. Schreuder & Cotzee, (2013) suggested future trends influencing the 21st century world of
work significantly. Multi-generations working side-by side has been cited as one of those
trends. Drawing from your understanding/research and lived experiences, discuss in detail
how the five workforce generations can work side-by side in the 21st century world of
work.
(20)
2. Identify ten implications of the changing organisation for careers.
(10)
3. The 21st Century career model planning is based on the quest for personal development
and is facilitated by the interaction with factors that are relevant to career planning.
Design your own career using the 21st Century career-planning model.
(20)
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SECTION B
(50 marks)
Question 1
Read the following case study and answer all the questions that follows.
"Bill," 29 years of age, had been diagnosed with anxiety and depression while in high school.
In college, he majored in community wellness and exercise science. Bill contacted the VCU
Career Connections Program after reading an article published in the local newspaper. He had
experienced difficulties getting an internship site for his senior year and had chosen not to
receive support through the college's services for students with disabilities. Bill participated
with the Career Connections staff to develop an Individualized Career Plan that focused first
on securing an internship site. His work preferences were based on his recognised abilities,
and he was provided with direct assistance to secure a suitably appropriate internship. When
the employer asked about learner accommodations, Bill was taught to indicate how
important it was for him to repeatedly practice a new skill and to proceed at a moderate pace.
He communicated how he could become easily stressed and that he dealt with stress through
physical reactions.
Previously, Bill had held a position as a grocery bagger for 2 years before being fired for a
public outburst. Bill was not aware of stress management techniques and was unsure of what
strategies to apply when under stress. The VCU staff supported Bill and provided him with
appropriate coaching to secure an internship at a local athletic club. On the second day of
work, Bill asked the fitness director if he could go home, as he was not "feeling well." On the
third day, the VCU Career Connections staff came on-site to assist Bill in structuring his time
at work. They identified specific duties that could be completed throughout the day, such as
helping at the front desk or cleaning the equipment. It soon became apparent to the Career
Connections staff that when Bill had any idle time, he became agitated and wanted to leave
the workplace. To alleviate this problem, the staff modelled certain strategies for Bill including
greeting customers, talking to co-workers, and taking a break in the staff office. VCU staff
again intervened when Bill had difficulty explaining how exercise machines worked. After
repeated observations of workouts, Bill still could not explain how the machines worked. The
Career Connections staff recommended Bill actively participate. To help him learn about the
weight machines, Bill was asked to write the name of each machine and muscle group
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strengthened by it on a 3" x S" card. He would then identify something important to
remember about the specific machine and note it on the card. A refined strategy was later
developed in which VCU staff modelled the explanation and demonstration of each machine,
followed by Bill performing the same functions. The VCU staff also brought in customers to
participate in sharpening Bill's skills. Later in the year, Bill walked out of the club after a verbal
exchange with the fitness director. Bill was frustrated with his inability to understand a
specific job function he needed to complete.
VCU staff encouraged Bill to identify potential stress management strategies including
exercise, taking a break, and reading. With support from the VCU staff, Bill initiated a
discussion with the fitness director about his disability and his need for accommodations
when feeling stressed. He selected the tactic of excusing himself for a few minutes and
walking outside in the parking lot as one primary strategy for coping with stress. The VCU
Career Connections staff modelled this behaviour for Bill and he later initiated this strategy
independently while prodding a student with an introduction to the weight machines.
Another useful strategy suggested for Bill by VCU staff was keeping a daily log of his activities
and feelings to identify potential stressors. He was taught to review the previous day's entries
and to remember the frequent stress-free days he had experienced to support his growing
self-efficacy.
As Bill neared the completion of his internship, the VCU staff and the Virginia Department of
Rehabilitative Services helped Bill to arrange informal interviews at health clubs, YMCAs, and
recreational centers to network with employers and provide opportunities to practice his
interviewing skills. He also received services from a job coach. Bill obtained a part-time
position as a program assistant at a local YMCA near his home. Bill and the Career Connections
staff discussed successful support strategies identified during Bill's internship at an informal
meeting with his job coach. They then modified these effective strategies to fit the
environment of Bill's new job in the aquatic department. For example, Bill's stress
management technique of taking walks was modified at his new site to include swimming laps
in the pool between aquatic sessions. Bill also maintained a journal and received one-on-one
instruction from his job coach. Overall, Bill enjoyed his new job, demonstrated consistent
attendance, and participated in various employee social activities on the weekends.
Source: Dowrick et. of. /2004 ).
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Questions
l. Having read the case study, within the context of career development and management,
how would you describe the above scenario?
(18)
2. Bill was not aware of stress management techniques and was unsure of what strategies
to apply when under stress. From the case study, identify five stress management
techniques which was used to help Bill cope under stress.
(10)
3. Psychological well-being consists of the various dimensions. Discuss these dimensions in
detail.
(18)
4. Bill obtained a part-time position as a program assistant at a local YMCA near his home.
Would you say Bill is engaged and enjoying his work?
(4)
End of test paper!
Good luck
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J.
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