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BMI511S - Introduction To Business Management - 1st Opp - June 2022 |
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nAm I BI A u n IVERS ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF MANAGEMENT SCIENCES
DEPARTMENT OF MANAGEMENT
QUALIFICATION: BACHELOR OF BUSINESS MANAGEMENT/ VARIOUS
QUALIFICATION CODE: 07BBMA
LEVEL: 5
COURSE CODE: BMl511S
tOURSE NAME: INTRODUCTION TO BUSINESS
MANAGEMENT
DATE: JUNE 2022
DURATION: 3 HOURS
PAPER:
THEORY
MARKS: 100
EXAMINER(S)
FIRST OPPORTUNITY QUESTION PAPER
Mr. Zealand
MS. Hambabi
Ms. Kangandjo
Ms. Mupopiwa-lthete
MODERATOR: Ms. Olivier
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. All questions should be answered in the examination booklet provided
PERMISSIBLE MATERIALS
1. Calculators are allowed.
THIS QUESTION PAPER CONSISTS OF 9 PAGES {Including this front page)
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Question 1
SECTION A
[20 x 1 = 20 marks]
Indicate your answers next to each corresponding number in your examination booklet
provided. e.g {1.1 C; 1.2 C)
1.1 Human Resource Planning consist of which of the three steps, except:
A. Job analysis and description
B. Change in organisation structure
C. Job specification
D. Human Resources Forecasting and Planning
1.2 Purchasing and supply planning at a tactical level includes .............................,.except:
A. Supplier alliances
B. System integration
C. Pricing
D. Availability forecasting
1.3 _________
can be described in terms of technical and physical qualities?
A. A core product
B. A formal product
C. A total product
D. A need-satisfying product
1.4 The performance objectives of an operation are related to the numerous
customer/client needs. Which of the following is not one of these performance
objectives?
A. Higher quality and lower cost
B. Shorter lead time (quicker manufacturing or provision of services)
C. Low variability and adaptability (flexibility)
D. Lower variability with regard to specification {reliability)
1.5 When an organisation purchases an important strategic item, which of the following
qualities will it regard as most important when deciding on a supplier?
A. Price, quality and delivery
B. Financial stability, managerial and technical ability, and creativity
C. Location, cost and value
D. Technical ability and quality
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1.6 Acquisition of Capital means.
A. Asset structure
B. Maximise wealth
C. Capital Structure
D. All of the above
1.7 An effective and efficient operation can give a business four types of advantage.
Select the one incorrect opotion.
A. Reduce costs
B. Increase the fixed asset base
C. Increase revenue
D. Reduce capital investment
1.8 A business enterprise with share capital can be regarded as a ____
_
A. Public company
B. Private company
C. Public or private company
D. None of the above
1.9 Which one of the following does not form part of specialisation-intensive jobs.
A. High productivity
B. Need for high skilled workers
C. Limit on mental errors
D. Greater control
1.10 Operatives can best be described as:
A. those who actually performs the service or produce the product
B. those who work anonymously behind the scenes
C. those who set the goals of the organisation
D. those who supervise others
1.11 The sequential steps in the planning process are:
A. developing plans, goal-setting, feedback
B. goal-setting, mission statement, implementation
C. mission statement, developing plans, feedback
D. goal-setting, developing plans, implementation, reactive planning
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1.12 Which one of the following statements about strategic goals is incorrect?
A. Middle managers are responsible for formatting strategic goals that
apply to the organisation as a whole over the medium term.
B. Strategic goals include a vision, a mission statement and long-term
goals.
C. Long-term strategic goals are derived from the organizational mission
statement.
D. Strategic goals should be clear, since tactical goals derive from them_.
1.13 Organising means .....................................
A. that direction is given to the organisation in the form of goals and
plans
B. that management has to develop mechanisms in order to implement
the strategy or plan
C. narrowing the gap between what was planned and the actual
achievement of management, and ensuring all activities are carried
out as they should be
D. influencing employees to work willingly toward the achievement or
organizational objectives
1.14 According to Maslow's hierarchy of needs, if a person's esteem needs have been
satisfied, then it is safe to assume that all of the following needs have also been
satisfied except:
A.
belonging
B.
self-actualisation
C.
work-avoidant
D.
safety and security
1.15 The marketing mix does not include:
A.
product
B.
distribution
C.
practicality
D.
promotion
1.16 Which type of processing system would be least likely to produce goods for inventory
rather than for a specific customer request?
A.
Assembly
B. Job
C.
Batch
D. Continuous.
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1.17 Performing the task right and considering the relationship between inputs and outputs is:
A.
efficiency
B.
goal attainment
C.
effectiveness
D.
management characteristics
1.18 What is a viable business idea?
A.
An idea that can be transformed into a profitable business
B.
An idea that is practical
C.
An idea that is difficult to apply
D.
An idea that is easy to apply
1.19 A business plan is a plan of action that sets out every imaginable aspect of the planned
establishment of the enterprise. This plan should be able to answer the following
questions:
A.
where does the entrepreneur aim to start the business?
B.
how does the entrepreneur aim to start the business?
C. why does the entrepreneur believe that the business will be
successful?
D. all of the above.
1.20 The process of absorbing part of the task environment into an organisation is called:
A.
creating seamless boundaries
B. coalescing
C.
smoothing
D. co-opting.
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2 Pages 11-20 |
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Question 2
Indicate whether the following statements are True or False in the examination booklet
provided. e.g. 2.1 True
(1 x 10 = 10 marks]
No. Statement
2.1 Corporate citizenship is about proactive efforts by companies to make a positive
contribution to society.
2.2 The partners in a partnership have limited liability.
2.3 A example of semi-variable cost is sales commission.
2.4 Middle management needs more interpersonal skills than lower management.
2.5 Corporate entrepreneurship occurs when an entrepreneur starts his own business
venture.
2.6 Benchmarking is the same as comparing.
2.7 Supply chain management is concerned with the choice of suppliers.
2.8 Close Corporation have a maximum of 10 shareholders.
2.9 Total quality control is concerned with improving products and services outside the
business and thereby satisfying the customers' needs.
2.10 The use of a new idea to develop a better product, service, process or technique is
known as creativity.
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Question 3
SECTION B
[32 Marks]
3.1 To improve the chances of successfully achieving goals, managers should ensure that
goals are not ambiguous. Discuss the criteria for effective goals?
(10)
3.2 Different types of markets have their own criteria and characteristics as the total
market in a country can be subdivided into various markets. Discuss the various
market types.
(8)
3.3 Discuss the components of the leading function.
(10)
3.4 Most businesses' Corporate Social Responsibility programmes are driven by a
combination of drivers. List the four driver that drives these programmes.
(4)
Question 4
[18 Marks]
(Show all your workings in order to get full marks)
4.1 If you deposit N$20,000 in an account that pays an annual interest rate of 12%
compounded monthly, what will your account balance be in 15 years?
(8)
4.2 Oshimbingwe Ltd makes vacuum cleaners for a large retail stores.
The company sells a vacuum cleaner to retail store for N$650 and incurs the
following costs of manufacture:
Direct materials - N$340 per vacuum cleaner
Direct labour - N$160 per vacuum cleaner
Fixed costs are N$27,000 per year.
Required:
(a) How many vacuum cleaners must Oshimbingwe Ltd sell to break even?
(5)
(b) If fixed cost increases by 10 percent what will be the new breakeven point.
(5)
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4.3
Study the following information of Shosholoza Traders and answers the questions that
follow.
[20marks]
Balance Sheet (N$ in Millions)
Assets
Liabilities and
Owners'
Equity
Current Assets
Current
Liabilities
Cash
400
Accounts
400
Payable
Accounts
500
Receivable
Notes
300
Payable
Inventory
700
Total Current 700
Liabilities
Total Current 1600
Assets
Long-Term
Liabilities
Long-Term
100
Debt
Fixed Assets
Property,
Plant, and
Equipment
, Less
i
, Accumulated
I Depreciation
i .1500
300
Total Long-
100
Term
Liabilities
Owners'
Equity
Common
j 300
Stock ($1 Par)
Net Fixed
1200
I Assests
I
I
Total Assets
2800
Capital
300
Surplus
Retained
1400
Earnings
! Total Owners' ·2000
Equity
Total Liability. j 2800
and Owners'
Equity
Income Statement
(N$ in Millions)
Sales
Cost of Goods Sold
!
I Ad mm. I.stratIv.e Expenses
I 1100
400
Depreciation
Operating profit
246
I 2654
10
Less interest paid
2644
Profit before tax
884
Taxes
!
1760
I Net profit after tax
711
Dividends
f 1049
Retained profit (earnings)
Other Information
Number of Shares
f 300
Outstanding (Milions)
I
Price per Share
_i
1294_j
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2.7 Page 17 |
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Calculate the following ratio's and provide an interpretation for each.
(a) Current ratio (4)
(b) Acid test ratio (4)
(c) Debt ratio (4)
(d) Gearing ratio (4)
(e) Gross profit margin (4)
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2022-05- 10
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