 |
ETD711S - Intro to Edu Training and Dev - 2nd OPP - JUN 2023 |
|
|
1 Page 1 |
▲back to top |
nAm I BI A un IVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCE AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF HUMAN RESOURCES MANAGEMENT
QUALIFICATION CODE: 07BHRM LEVEL: 7
COURSE CODE: ETD 711 S
COURSE NAME: INTRODUCTION TO EDUCATION,
TRAINING &DEVELOPMENT
SESSION: JULY 2023
DURATION: 3 HOURS
PAPER: THEORY
MARKS: 100
EXAMINER(S)
SECOND OPPORTUNITY QUESTION PAPER
Ms. ENP KAURA
MODERATOR: Mr. B.U.Shikongo
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
1. Examination paper.
2. Examination script.
THIS EXAMINATION PAPER CONSISTS OF 3 PAGES (Including this front page)
1
|
|
2 Page 2 |
▲back to top |
QUESTION 1
Read this scenario below and answer the questions below.
HRD Administration
You are the Human Resource Development manager at a large manufacturing company
in Windhoek. You have noticed that the administration of training and development in
the organisation needs some improvement. Training and development records are
kept manually in Gloria's office in a filing cabinet. Gloria is the Finance Manager. There
is no method of planning for training and development expenses. Gloria confirmed
that training and development invoices are sent to her by email for processing and
payment. There are no records of the amount that has been spent on training. The
training and development facilities (namely the boardroom) are not up to standard.
The facility is too small to train a group of students, and the layout and shape of the
room are of such a nature that presentation media is inaudible and invisible to the
students.
Questions
1.1 When the need for an information system has been determined, the next step is
to select the system to satisfy that need. The selection depends on several
factors. Shed light on the factors referred to.
(4)
1.2 Outline the rules for developing a manual filing system.
(4)
1.3 As the Human Resource Development manager, briefly explain the steps you
would follow to develop an overall training facility strategy.
(7x2=14)
QUESTION2
2.1 Discuss the following factors that are affecting the training of employees in
Namibia. Explain how training can help in dealing with those factors. (4x6=24)
a) Population profile
b) Education levels
c) The supply of and demand for labour
d) Technological acceleration
2.2 Policies provide the framework within which the decision-makers are expected to
operate while making decisions relating to the organisation. They are a guide to
employees to achieve the objectives of the business successfully. Discuss the
characteristics of a good training and development policy.
(10)
2
|
|
3 Page 3 |
▲back to top |
2.3 Learning is a continuous, never-ending process occurring in all spheres of our
lives. To understand how learning can be maximized, several factors are
considered such as the learning theories. Distinguish between the following
learning theories.
(3x6=18)
a) Behavioristic Learning Theory
(6)
b) Cooperative Learning Theory
(6)
c) Humanistic Learning theory
(6)
2.4 You have been nominated to serve on your Training and Development strategic
planning committee. You are informed that this type of planning is iterative and
involves several phases. You view this as an exciting opportunity as you know the
importance of such planning. Explain how you will go about developing a strategic
plan for the department. Use a relevant example to support your explanation.
(12)
2.5The benefits of learning styles are that you feel more self-assured, leading to more
productive learning and improved working relationships, now and in the future. This is
because understanding your learning style means you know what works best for you
and can adapt your education experience accordingly.
a) Discuss the learning styles under which the general levels of learning are
incorporated.
(6)
b) Demonstrate your understanding of the four personality learning styles. (8)
3