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HPM710S - HOSPITALITY PROPERTY AND FACILITY MANAGEMENT - 2ND OPP - JULY 2024 |
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n Am I BI A u n IVE RS ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTYOF COMMERCEH, UMANSCIENCESAND EDUCATION
DEPARTMENT OF HOSPITALITY & TOURISM
QUALIFICATION: BACHELOROF HOSPITALITYMANAGEMENT
QUALIFICATION CODE: 07 BHMN
LEVEL: 7
COURSE CODE: HPM710 S
COURSE NAME: HOSPITALITYPROPERTY& FACILITY
MANAGEMENT
SESSIQN: JULY 2024
DURATION: 2 HOURS
PAPER:2
MARKS: 100
SECOND OPPORTUNITY QUESTION PAPER
EXAMINER/S:
MR. G. CLOETE
MODERATOR:
MS. C. SUNDE
INSTRUCTIONS
1.
Answer ALL the questions.
2.
Write clearly and neatly.
3.
Number the answers clearly.
THIS QUESTION PAPERCONSISTSOF _3_ PAGES(Including front page)
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Question 1
What do you understand by the following Terms?
1.1 Land Estate Management
1.2 Property Evaluation
1.3 Feasibility Studies or Viability Reports
1.4 Property management/estate agency
{16)
(4}
(4}
(4}
(4}
Question 2
Contrast and compare the distinct differences between a Property Portfolio Manager and a
Property Manager.
{6)
Question 3
Examine the role of a Land Estate Manager and outline the skills needed to play this role.
{18)
Question 4
A model facility layout should be able to provide an ideal relationship between raw material,
equipment, manpower and the final product at minimal cost under a safe and comfortable
environment. An efficient and effective facility layout need to adhere to certain objectives.
Briefly discuss these objectives.
{ Any Five )
{10)
Question 5
Factors to consider before building a property portfolio are crucial for decision making. Discuss
these factors briefly.
{10)
Question 6
Spa Management is crucial for strategic performance. Briefly explain what Spa Management
entails.
{10)
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Question 7
The perception amongst the nationals is that SPAsare not doing well in Namibia!
Briefly explain what aspects do you think should be implemented for SPA's to perform better
,......or to do even better then what they are doing at present.
(10)
Question 8
Identify the functions of Management and discuss the functions with regards to what
the Tourists choosing Namibia as a Tourism Destination needs now, POST-COVID- 19
Pandemic?
All four to include the Topics in Brackets :
( Finances , Operations, Equipment, Guest Satisfaction , Staff)
4x5=(20)
Good Luck!
[100]
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