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ICC511S - INTERCULTURAL COMMUNICATION - 2ND OPP - JULY 2024 |
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.,
n Am I BI A u n IVE Rs ITY
OF SCIEn CE Ano TECHn OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF COMMUNICATION AND LANGUAGES
QUALIFICATION : BACHELOR OF ENGLISH AND LINGUISTICS
QUALIFICATION CODE: 07BENL
LEVEL: 7
COURSE CODE: ICCSllS
COURSE NAME: INTERCULTURAL
COMMUNICATION
SESSION: JULY 2024
DURATION: 2 HOURS
PAPER: THEORY
MARKS: 100
EXAMINER(S)
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
DR M. MHENE
MS S. N. NEPANDO
MODERATOR: DR A. HAUTEMO
INSTRUCTIONS
1. This is an essay-based examination
2. Your essay must not be more than 600 words.
3. Answer any TWO (2) questions.
4. Read all the questions carefully before answering.
5. Number the answers clearly.
6. Mistakes in grammar and spelling will be penalised.
THIS QUESTION PAPER CONSISTS OF 2 PAGES (Including this front page)
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QUESTION 1
(50 Marks)
"lntercultural communication can be a challenge. Sometimes we do not take cognisance of how
our culture can have an impact on the communication process". In light of the quotation above,
discuss how the lntercultural Difference Alertness Model {IDAM) revolves around intercultural
alertness stages. Illustrate each stage with concrete examples.
QUESTION 2
(SOMarks)
'Culture shock is an inevitably stressful and disorienting experience'. Discussthis opinion with
special consideration of the following:
(i) definition of culture shock;
(ii) underlying factors;
(iii) the stages of intercultural adjustment;
(iv) managing culture shock effectively.
QUESTION 3
(SOMarks)
Providing real-life examples, discuss how an intercultural communicator can contribute to
helping in intercultural conflict situations at the workplace.
Question 4
(SOMarks)
On an everyday intercultural communication level, we need to develop a keen mindfulness of
eight guidelines or principles. Describe the eight principles or guidelines and how they help
people to develop a keen sense of adaptability in any intercultural-related process.
END OF PAPER