ETD711S - INTRO TO EDUCATION TRAINING AND DEVELOPMENT - 2ND OPP - JUNE 2024


ETD711S - INTRO TO EDUCATION TRAINING AND DEVELOPMENT - 2ND OPP - JUNE 2024



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nAmI BI AunIVER s ITY
OF SCIEn CE Ano TECHn OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF HUMAN RESOURCEMANAGEMENT
QUALIFICATION CODE: 08HHRM LEVEL: 7
COURSE CODE: ETD711S
COURSE NAME: INTRO EDUCATION TRAINING
AND DEVELOPMENT
DATE: JUNE 2024
DURATION: 3 HOURS
PAPER: THEORY
MARKS: 100
EXAMINER(S)
MODERATOR:
SECOND OPPORTUNITY PAPER
MR. SIMASIKU KAMWI
MR. B. SHIKONGO
INSTRUCTIONS
Answer all questions
Answer the asked questions
PERMISSIBLE MATERIALS
Examination script, pen and ruler
THIS SECOND OPPORTUNITY PAPER CONSISTSOF 6 PAGES (Including cover page)

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2023, organizations will need to adopt approaches to training that are more
personalized and individualized, using data and analytics to understand the needs of
their employees and deliver targeted, relevant training content. Source: By Morten
Zetlitz and Anders Heivoll January 31, 2023 https://elearningindustry.com/key-
corporate-learning-trends-in-2023
Questions
1.1 Refer to the above article and explain how the COVID-19 pandemic impacted
the course of virtual training.
(12 marks)
1.2 With the above article in sight, discuss the evolution of training methods,
especially the shift towards sustainable and interactive training in 2023.
(10 marks)
1.3 Demonstrate how the increasing availability of data and technology impacts the
design of training programs.
(6 marks)
QUESTION 2 Multiple choice - Write the correct answer.
(10 marks)
2.1 Which approach aims at achieving organizational Training and Development
objectives in a holistic, conscious, and proactive manner?
(2 marks)
• Problem-centered approach
• Integrated approach
• Competence approach
• Systems approach
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• d) Monitoring short-term goal
QUESTION 3
(62 marks)
3.1 Discussthe four reasons for having a training and development policy, emphasizing
its significance for both the organization and its employees.
(8 marks)
3.2 Describe the five types of records typically maintained within the Human Resources
Development department of an organisation.
(10 marks)
3.3 Explain the concept of cost-effective analysis
(2 marks)
3.4 Explain the differences between Macro-level needs and Meso-level (needs at an
organisational level) as levels of training needs..
(6 marks)
3.5 Explain the concept of learning and narrate your knowledge of its meaning in the
context of employee development.
(4 marks)
3.6An organisation may consider different criteria for selecting a needs assessment
method specify any five.
(10 marks)
3.7The human resource development department keeps the training and
development records of employees. Elaborate five reasons justifying keeping these
records.
(10 marks}
3.8 Explain the humanistic theory?
5
(2 marks)