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AMM721S - ADMINISTRATIVE MANAGEMENT 3 - 2ND OPP - JANUARY 2024 |
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nAmlBIA unlVERSITY
OF SCIEn CE Ano TECHn OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF GOVERNANCE & MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF BUSINESS AND INFORMATION ADMINISTRATION
QUALIFICATION CODE: 07BBIA
LEVEL: 7
COURSE CODE: AMM721S
COURSE NAME: ADMINISTRATIVE MANAGEMENT
3
SESSION: JANUARY 2024
DURATION: 2 HOURS
PAPER: THEORY{PAPER2)
MARKS: 100
EXAMINER:
2nd OPPORTUNITY EXAMINATION QUESTION PAPER
Dr. N. ANGULA
MODERATOR: Mr Eugene A. Zealand
INSTRUCTIONS
1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Number the answers clearly
THIS QUESTION PAPER CONSISTS OF 5 PAGES {Including this front page)
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Answer the following multiple-choice questions. Only write down the question number and
the correct answer. E.g. 1.1 C
Section A: Multiple choice questions
1.1 The art of enlisting people to embrace a v1s1onor goal as their own, and then
inspiring and encouraging them to sustain their commitment so that by their action
and initiative they turn that vision into reality:
A. Leadership
B. Motivation
C. Legitimate power
D. Reward power
1.2 This form of power is tied to threats, and thus forces compliance by means of
psychological, emotional or physical threats ---
A. Reward power
B. Coercive power
C. Referent power
D. Expert power
1.3 The systematic and repeated behaviour by a leader, supervisor or manager that
violates the legitimate interest of the organisation by undermining and/ or
sabotaging the organisation's goals, tasks and resources is called:
A. Expert leadership
B. Democratic leadership
C. Destructive leadership
D. Autocratic leadership
1.4 The conversion of inputs into outputs through managerial functions, technological
operations and production activities is called:
A. Feedback
B. Outputs
C. Inputs
D. Transformation processes
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1.5 A force that guides or activates an individual's behaviours towards a certain aim is:
A. organisational
B. leadership
C. Motivation
D. Management
1.6 This theory is based on the belief that an individual's behaviour is a function of its
perceived consequences is called:
A. Positive reinforcement
B. Negative reinforcement
C. Reinforcement theory
D. Expectancy theory
1.7 The process of generating a pool of qualified applicants for organisational job
vacancies is called:
A. Management
B. Motivation
C. Recruitment
D. Leadership
1.8 The process of preparing the new employee for work in a particular environment or
organisation is known as:
A. Recruitment
B. Orientation
C. Motivation
D. Market analysis
1.9 A set of moral principles defined by social dynamics, institutions, traditions, and
existing cultural beliefs is referred to as:
A. Ethical behaviour
B. Ethics
C. Behavours
D. Values
1.10 The process of proactively aligning the organisation's resources (internal
environment) with threats and opportunities caused by changes in the external
environment is called:
A. Motivation
B. Strategic management
C. Leadership
D. Management
[10 marks]
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Section B: Structured questions
Answer each of the following questions:
[90 Marks]
Questions 1
Management theories are critical in organisations and in modern industry.
Identify and explain (5) management theories and their application in an organisation.
[10]
Question 2
Leadership is essential in order for an organisation to thrive and succeed.
State and describe (5) types of leadership style.
[10]
Question 3
Most women in positions of leadership in organisations contribute to the growth of their
country's economy. State and discuss (5) roles of women as leaders.
[10]
Question 4
Many things influence a leader's efficacy.
Outline and describe (5) factors that influence the effectiveness of a leader.
[10]
Question 5
In today's modern period, females are becoming increasingly popular in positions of
leadership in many parts of the world.
State and explain (5) implications of having more females in a team on one's leadership
style in an organisation.
[10]
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Question 6
Assume you are the administrative manager in your organisation.
Critically Discuss (5) reasons why is it necessary for the administrative manager to study the
various management theories in your organisation.
[10]
Question 7
Motivation theories are crucial in an organisation to every employee operating in a modern
society.
State and discuss types of motivation theories applicable in an organisation.
[10]
Question 8
There is a relationship between employee wellbeing and organisational performance.
Identify and discuss (5) positive impact of employee wellness on organisational
performance in a modern organisation.
[10]
Question 9
An organization's core element is its culture.
Describe the concept of organisational culture and how is it's formed.
[10]
[Section B Total Marks: 90]
End of examination
TOTAL: 100