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AMM721S - ADMINISTRATIVE MANAGEMENT 3 - 2ND OPP - JULY 2024 |
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nAmI BI AunIVERSITY
OF SCIEn CE Ano TECHn OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF GOVERNANCE & MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF BUSINESS AND INFORMATION ADMINISTRATION
QUALIFICATION CODE: 07BBIA
LEVEL: 7
COURSE CODE: AMM721S
COURSE NAME: ADMINISTRATIVE MANAGEMENT
3
SESSION: JULY 2024
DURATION: 2 HOURS
PAPER: THEORY(PAPER2)
MARKS: 100
EXAMINER:
2nd OPPORTUNITY EXAMINATION QUESTION PAPER
Dr. N. ANGULA
MODERATOR: Mr Eugene A. Zealand
INSTRUCTIONS
1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Number the answers clearly
THIS QUESTION PAPER CONSISTS OF 5 PAGES (Including this front page)
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Answer the following multiple-choice questions. Only write down the question number and
the correct answer. E.g. 1.1 C
Section A: Multiple choice questions
1.1 The process in which a person exerts influence over other people by inspiring them,
motivating them and guiding their activities to help achieve the organisation's goals:
A. Leadership
B. Motivation
C. Legitimate power
D. Reward power
1.2 This power is based on someone's expertise and information they possess. It's
natural that most leaders should have expertise skills in a particular area __ _
A. Reward power
B. Coercive power
C. Referent power
D. Expert power
1.3 The Zone of Indifference is a framework that was developed by:
A. Thomas Edson
B. Chester Barnard
C. Max Weber
D. Black Burke
1.4 This means managers should be fair to all their employees:
A. Team spirit
B. Initiative
C. Equity
D. Stability of staff
1.5 The importance that the individual places on the reward/outcome that can be
achieved on the job is called:
A. Leadership
B. Motivation
C. Performance-outcome
D. Attractiveness
1.6 The candidates who were selected during the preliminary screening are invited to
participate in the:
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A. Final Interview
B. Initial interview
C. Recruitment interview
D. Selection interview
1.7 This culture is punctuated by risk taking, innovation, and embracing change:
A. Hierarchy
B. Market
C. Clan
D. Adhocracy
1.8 The initial phase, when the work team begins to meet and integrate is called:
A. Training
B. Storm
C. Normalisation
D. Performance
1.9 This means all citizens have to observe these laws:
A. Behaviour directed by ethics
B. Ethics
C. Behaviour directed by prescription
D. Behaviour directed by choice
1.10 A long-term strategy, often lasting five years or longer, is referred as:
A. Motivation
B. Strategic management
C. Tactical Plan
D. Strategic Plan
[10 marks]
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Section B: Structured questions
Answer each of the following questions:
4
[90 Marks]
Questions 1
How does strategic planning contribute to the long-term successand growth of organisations
in dynamic competitive environments.
[10]
Question 2
A multinational team based in Namibia wants to set up a project where staff from different
countries participate. What type of team is likely to be set up?
[10]
Question 3
The majority of women in leadership roles inside organizations support the expansion of
their nation's economy. Identify and explain the five leadership roles played by women.
[10]
Question 4
There have been complaints of nepotism and corruption in some state agencies. Choose and
justify one classical approach you would adopt to address these problems.
[10]
Question 5
What are some key factors that drive significant changes in a business/ economic structure?
[10]
Question 6
You have an employee who is ambitious to achieve yet has low confidence. Which of the
linkages of the expectancy theory will you focus on to change an employee mind-set?
[10]
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Question 7
Explain the key attributes and qualities you would seek in a buddy worker assigned to help
onboard a new employee in order to facilitate a smooth transition and effective integration
into the organisation.
[10]
Question 8
As a manger, you have identified the need for change within your organisation. Describe your
approach in initiating and managing organisational change, including strategies for
communication, gaining buy-in from stakeholders and overcoming potential resistance to
change.
[10]
Question 9
Discussyour perspective on the assertion that individuals who engage in unethical behaviour
are simply "bad apples" and inherently immoral, exploring potential factor contributing to
unethical conduct and implications of this viewpoint in organisational settings. [10]
[Section B Total Marks: 90]
End of examination
TOTAL: 100