1. The definition for marketing is influenced by many factors. Describes
characteristics of a definition influenced by the following factors {10)
a. The principle-driven definitions of marketing. (5)
b. The action-driven definitions of marketing. (5)
2. There are different types of data used in marketing. Define and describe the
following types of data. {30)
a. internal data. (5)
b. External data. (5)
c. Primary data. (5)
d. Secondary data. (5)
e. Qualitative data. (5)
f. Quantitative data. (5)
3. Describe the characteristic of the following customer segmentation factors. {20)
a. Geographic. (5)
b. Demographic. (5)
c. Behavioral. (5)
d. Psychographic. (5)
4. Described how the following management principles are used in managing
marketing activities. {20)
a. Planning. (5)
b. Organising. (5)
c. Implementation. (5)
d. Control. (5)
5. One of the objectives in marketing is market growth. Describe the following
marketing growth approaches. {20)
a. Market penetration. (5)
b. Market development. (5)
c. Product development. (5)
d. Diversification. (5)