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QMS610S - QUALITY MANAGEMENT SYSTEMS IN VET - 1ST OPP - JUNE 2023 |
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nAmlBIA UnlVERSITY
OF SCIEnCEAnDTECHnOLOGY
FacultyofCommercHe,uman
ScienceasndEducation
Schoolof HumanSciencesand
Education
Departmentof Teclrnicaal nd
VocationaEl ducationandTraining
13JacksoKnauJeuSatreet T: +264612072050
PrivateBag13388
F: +264612079050
Windhoek
E: dtvet@nust.na
NAMIBIA
W:www.nust.na
nAmlBIA UnlVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCE AND EDUCATION
DEPARTMENT OF TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING
QUALIFICATION: DIPLOMA IN TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING:
MANAGEMENT
QUALIFICATION CODE: 06DTVM
LEVEL: 6
COURSE CODE: QMS610S
COURSE NAME: QUALITY MANAGEMENT
SYSTEM IN VET
SESSION: JUNE 2023
PAPER: 1
DURATION: 3 HOURS
MARKS: 100
EXAMINER(S)
MODERATOR:
FIRST OPPORTUNITY EXAMINATION PAPER
DR GOFREY M. TUBAUNDULE
DR N SISINYIZE
INSTRUCTIONS
1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Number the answers clearly
THIS QUESTION PAPER CONSISTS OF _3_ PAGES (Including this front page)
The quality of education and training in Namibia rests on the quality of its managers. Based on this
understanding, answer All the questions below to the best of your ability.
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Question 1: Short questions [10 marks]
1.1 The Constitution of Namibia states that All persons shall have the right to establish and maintain
institutions of education on the following conditions (select more than one answer):
(4)
a) such institutions are registered within the country.
b) such institutions are partly registered within the country.
c) such institutions partly are registered and regulated within the laws of the country.
d) such institutions are registered and regulated within the laws of the country.
e) such institutions partly maintain some standards acceptable in the country.
f) such institutions maintain standards acceptable in the country.
g) such institutions do provide some level of inferior education.
h) such institutions do not inferior provide inferior education.
1.2 Which of the following is not part of the African Harmonisation Strategy (select more than one
answer)?
(4)
a) Constitution of Namibia
b) The African Credit Accumulation and Transfer System
c) Namibia Qualification Authority
d) Arusha Convention
e) Namibia Training Authority
f) African Quality Rating Mechanism
g) Namibia Council on Higher Education
h) African Continental Qualifications Framework
1.3 Which of the following statements describes the two main functions of external quality assurance
agencies in Namibia?
(2)
a) To employ qualified instructors.
b) To set standards for training providers.
c) To solicit finances for TVETcentres.
d) To develop policies relating to quality education and training.
Question 2: Essay questions [90]
2.1 Imagine that you have been asked to prepare a presentation on the importance of a Quality
Management System (QMS) in the TVET environment. Identify and briefly discuss ONLY FIVE
reasons why TVETcentres should establish and maintain a quality management system. Provide
an example for each reason to support your answer.
(25)
2.2 The literature identifies 8 principles of Total Quality Management System (TQMS). Briefly discuss
how as a manager of a hypothetical centre you will use the following FIVE of the EIGHT principles
to improve and maintain the quality of teaching, learning, and assessment in your centre. Provide
relevant examples to support your responses.
(25)
a) Decision-making based on facts
b) Communication
c) Continuous improvement
d) Employee involvement
e) Customer focus
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2.3 In your own words, briefly explain how External Quality Assurance (EQA) agencies in Namibia
affect TVETcentres'.
a) autonomy,
b) policies relating to quality,
c) control,
d) financing, and
e) standards setting.
Provide relevant examples to support your answers.
{25}
2.4 Basedon your knowledge and experience, choose, and briefly explain how TWO of the four drivers
(social, political, economic, and technology) has influenced the quality agenda in Namibia's TVET
institutions because of the recent COVID-19pandemic. Provide relevant examples to support your
answer.
{15}
Total [100]
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