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MAL811S - MANAGEMENT AND LEADERSHIP - 2ND OPP - JUNE 2025 |
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nAmlBIA UnlVERSITY
OF SCIEnCE Ano TECHn
FACULTYOF FACULTYOF COMMERCE,HUMAN SCIENCESAND EDUCATION
DEPARTMENTOF GOVERNANCEAND MANAGEMENTSCIENCES
QUALIFICATION:BACHELOROF HUMAN RESOURCESMANAGEMENT
QUALIFICATIONCODE: 07BHRM
LEVEL: 8
COURSECODE: MAL8115
COURSENAME: MANAGEMENT AND LEADERSHIP
SESSION:
DURATION:
JULY 2025
3 HOURS
PAPER:
MARKS:
THEORY
100
EXAMINER(S)
SECONDOPPORTUNITYEXAMINATION PAPER
Ms Elaine January-Enka Ii
MODERATOR: Mr. Mattie Otto
1. Answer ALLthe questions
2. Write/type clearly and neatly
3. Number the answers clearly.
INSTRUCTIONS
THIS QUESTION PAPERCONSISTSOF 3 PAGES(Including this front page)
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SECTION A
QUESTION 1 - CASESCENARIOS (22 MARKS)
Case Study: Engaging Employees at Windhoek Tech Innovations Inc.
Background: Windhoek Tech Innovations Inc. is a mid-sized software development company that has
been facing challenges with employee engagement over the past year. Many employees reported
feeling disconnected from their work and the company's goals. The leadership team decided to
implement strategies to boost engagement.
Strategies Implemented:
Regular Communication:
o Leaders scheduled bi-weekly town hall meetings to update employees on company
progress and gather feedback.
Employee Recognition Program:
o A peer-to-peer recognition platform was introduced, allowing employees to
acknowledge each other's contributions publicly.
Professional Development:
o Leaders established a mentorship program and offered resources for skill
development, including workshops and online courses.
Flexible Work Arrangements:
o The leadership encouraged flexible working hours and remote work options, focusing
on results rather than clocked hours.
Team Building Activities:
o The company organized quarterly team-building events to foster relationships among
employees and break down silos.
Questions & Answers
1.1 Discusssome reasons why employees may experience low engagement levels? (5)
1.2 How can regular communication impact engagement? (4)
1.3 What role can employee recognition program play in engagement levels? (4)
1.4 How can professional development efforts contribute to employee engagement? (4)
1.5 What will be the outcome of the team-building activities? (5)
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SECTIONB
QUESTION2 - STRUCTUREDQUESTIONS(78 MARKS)
2.1 Explain how you, as a leader/manager would address the following five contemporary challenges
of management in your organisation {10)
Globalisation
Cultural diversity
Ethics
Change
Technology
2.2 Discuss,with relevant examples, the different types of leadership power used in your organisation
{10)
2.3 Summarize, with relevant examples any five (5) off - the job leadership and management
development {LMD) programmes. {10)
2.4 Discussthe characteristics of leaders that is high in need of power {6)
2.5 People use mental gymnastics to dissociate their moral thinking from their actions: Discussthese
different mental gymnastics in detail (16)
2.6 Discusswith examples, the following aspects of moral potency:
a) Moral ownership (2)
b) Moral courage (2)
c) Moral efficacy (2)
2.7 There are four (4) biases that can have a pervasive & corrosive (damaging) effect on our moral
decision making. Discuss with relevant examples, these biases in detail.
(8)
2.8 Discussthe two models of Emotional Intelligence {12)
THE END
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