2.8. Data accessibility means that the data are easily obtainable.
2.9. Data comprehensiveness means that all the required data elements are included in the
health record.
2.10 Data consistency means that the data are not reliable.
SECTION C: ~HORT /LONG ANSWER QUESTIONS
[40MARKS]
QUESTION 3
(40)
3. Nangula and her family live in a rural area in Namibia where over 52 per cent of the
estimated 2.3million people live. Nangula has recently been diagnosed with Type 2 diabetes.
This happened almost by chance, when she was visiting the nearest health Centre with her
daughter for a routine. During the discussion with the doctor, Nangula reporting feeling
frequently tired herself. The doctor requested a blood test, which led to the diagnosis. It
takes Nangula and her family, including six children over three hours to walk to the health
Centre, which has a visiting doctor from one of the regional hospitals. Nangula has not met
this doctor before and they are unlikely to meet again because the doctor will only be at the
clinic for one day and has over 100 patients to see and children to immunize.
While the doctor is administering the childhood immunization to her daughter, Nangula
mentions she is more tired than usual. The doctor orders a blood test which shows that
Nangula is experiencing the onset of Type 2 diabetes. Nangula's doctor has only one minute
to explain to her what Type 2 diabetes is and how to manage her symptoms. There is no
paper-based information to give her, and thus she must rely on the doctor and community
health worker present to give her the information she needs very quickly.
Walking back to her village from the clinic with her children, Nangula is confused, and does
not understand the implications of the diagnosis or how to manage her condition. She has no
access to written or electronic information on diabetes (such as information available via the
Internet that she could access from her mobile phone. Forgetting about her diagnosis, she
Foundation of Health Information Management (FOH521S) pt Opportunity November 2023
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