1. Define the following terms. (10)
a. Marketing strategy.
b. Market segmentation.
c. Market environment.
d. Customer rights
e. Competitive advantage
2. a. Define and describe market mix. (5)
b. Why is it important to create and maintain market mix? .(5)
c. Describe the 4 Ps in the market mix? (20)
3. Management of marketing activities involves planning, organising, implementing, and
controlling. Define and describe in your own words the following activities: (20)
a. Planning
b. Organising.
C. Implementation
d. Control
4. There are different types of data used in marketing. Define and describe the
following types of data. (20)
a. internal data
b. External data
c. Primary data
d. Secondary data
e. Quantitative data
5. The marketing process requires a marketer to conduct a situation analysis to understand,
strength, weakness, opportunities, and threats. Define and describe in your own words the
following terms (20)
a. Strength
b. Weakness
C. Opportunity
d. Threat
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