 |
BMC511S - BUSINESS MANAGEMENT INFORMATION SYSTEMS - 1ST OPP - JUNE 2022 |
|
|
1 Page 1 |
▲back to top |
n Am I BI A u n IVER s ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMPUTING AND INFORMATICS
DEPARTMENT OF INFORMATICS, JOURNALISM, AND MEDIA TECHNOLOGY
QUALIFICATION : BACHELOR OF INFORMATICS AND BACHELOR OF COMPUTER SCIENCE
QUALIFICATION CODE: 07BAIF/ 07BACS
COURSE: BUSINESS MANAGEMENT INFORMATION
SYSTEMS
DATE: JUNE 2022
DURATION: 2 Hours
COURSE LEVEL: NQF LEVEL 5
COURSE CODE: BMCSllS
SESSION: 1
MARKS: 100
EXAMINER(S):
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
DR JUDE OSAKWE
MODERATOR (S):
DR EDMORE CHIKOHORA
THIS EXAMINATION PAPER CONSISTS OF 5 PAGES
(INCLUDING THIS FRONT PAGE)
Instructions for the students
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
|
|
2 Page 2 |
▲back to top |
SECTION A: Multiple Choice Questions. One mark for each question.
[Total 20 Marks].
1.
A _________
is a repository that stores current and historical data of potential
interest to decision-makers throughout the company.
A. data mart
B. database
C. data warehouse
D. none of the above
2. ________
is a technology-driven process for analyzing data and presenting
actionable information.
A. Business intelligence
B. Big Data
C. Business processes
D. Information Systems
4.
A subset of a data warehouse in which a summarized or highly focused portion of the
organisation's data is placed in a separate database for a specific population of uses is called
a _____
_
A. Transaction processing system
B. Data mart
C. ERP
D. Database
5.
A ...................................i.s a collection of data organized to serve many applications efficiently
by centralizing the data and controlling redundant data.
A. Database
B. Relation
C. Big data
D. Data cluster
6. ________
is the software that manages resources and activities of a computer such
as sharing internal memory among applications, handling input/output operations, multitasking
of programs.
A. Operating systems
B. Hardware
C. Users
D. IBM
7.
____
is an example of a physical artifact
A. Database
B. People
C. Hardware
D. Network
2
|
|
3 Page 3 |
▲back to top |
,, ',
8.
Businesses continuously seek to improve the efficiency of their operations in order to
A. improve profitability
B. Increase production
C. Increase sales
D. Expand the company
9.
A good example of strategic business objectives include:
A. New products and services
B. More employment
C. More capital
D. Increase in productivity
10. ________
Collect data from different firm functions and store data in single
central data repository
A. Enterprise Resource Planning
B. Executive Support Systems
C. Decision Support Systems
D. Transaction Processing Systems
11 ____
is a model of computing in which computer processing, storage, software and
other services are provided by a pool of virtualized resources over a network
A. Network Computing
B. Cloud computing
C. Database management
D. System administration
12 _______
manages firm's relationships with suppliers
A. Supply Chain Management
B. Customer Relationship Management
C. Enterprise Resource Planning
D. Executive Support Systems
13. The following are tools for collaboration except
A. Email
B. Wikis
C. Sharepoint
D. None of the above
14. Which of the following is not one of the six strategic business objectives that businesses are
seeking to achieve when they invest in information systems?
A. Operational excellence
B. Improved decision making
C. Improved community relations
D. Competitive advantage
15. A firm that invests in an information system because it is a necessity of doing business does so
because it is seeking to achieve which of the following business objectives?
A. Improved decision making
B. Competitive advantage
C. Customer intimacy
D. Survival
3
|
|
4 Page 4 |
▲back to top |
16. Walmart exemplifies the power of information systems coupled with state-of-the-art
business practices and supportive management to achieve which of the following?
A. The development of new products and services
B. Operational efficiency
C. Survival
D Customer intimacy
17. To make sure it stocks clothes that its customers will purchase, a department store
implements a new application that analyzes spending levels at its stores and cross-references
this data to popular clothing styles. Which of the following business objectives is this
information intended to support?
A. Customer intimacy
B. Survival
C. New business models
D. Supplier intimacy
18 All of the following describe the effects of globalization except:
A. significant decreases in operating costs.
B ability to reliably obtain price and quality information worldwide.
C increased ability to find low-cost suppliers.
D increases in transaction costs.
19 The three activities in an information system that produce the information organizations
use to make decisions, control operations, analyze problems, and create new products are:
A. information, research, and analysis.
B input, output, and feedback.
C data, information, and analysis.
D input, processing, and output.
20. Converting raw data into a more meaningful form is called:
A capturing.
B processing.
C organizing.
D feedback.
E inputting.
Section B: True or False. Circle the correct answer. One mark for each question. [Total 10 Marks].
1. Collaboration could be short lived or long term. True/ False
2. An information system turns raw data into useful information for decision making. True/
False
3. In order to be considered a digital firm, all of the firm's significant business relationships and
core business processes must be digitally enabled. True/ False
4. 8 bits represent a byte. True/ False
4
|
|
5 Page 5 |
▲back to top |
5. The logical view of a database presents data as they would be perceived by end users or
business specialists. True/ False
6. Relational databases represent data as two-dimensional tables called relations. True/ False
7. Spoofing is a type of eavesdropping program that monitors information travelling over a
network. True/ False
8. Expansion is the ability of a computer, product or system to expand to serve a large number
of users without breaking down. True/ False
9. A computer worm is a program that can copy itselfto other computers on the network.
Answer: True/ False
10. Information systems literacy focuses primarily on knowledge of information technology.
Answer: True/ False
SECTION C. THEORY. ANSWER ALL QUESTIONS
.·,.
.'.. ·.~:- _:
QUESTION ONE
[Total 20 Marks]
a) List and explain 5 functions of an lnfor,mation Syst~m in a business organisaton.
(0.5 marks listing, 2 marks expfanations) [10 Marks]
b)
Managing IT infrastructure can be challenging at times. Briefly_outline the five (5) challenges
faced by business organisations in this regard.
[10 marks]
QUESTION TWO
a.
What is cloud computing?
b.
Outline the characteristics of Cloud computing
c.
Briefly explain the 3 types of services offered through the cloud
[Total 25 Marks]
[3marks]
[10 marks]
[12 marks]
QUESTION THREE
[Total 25 Marks}
You are advising the owner of ABC Computers, a small local computer shop that repair and also
builds custom computers to order on how to have superior competitive advantage over similar
firms.
i.
What competitive strategies could ABC Computers employ?
ii.
Which ~pmpetitive strategies may ABC Computers have difficulty executing?
[25 marks]
#### THE END OF EXAM####
5