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FTH510S - FOUNDATIONS OF TOURISM AND HOSPITALITY - 1ST OPP - JUNE 2023 |
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n Am I BI A u n IVER s I TY
OF SCIEnCE Ano TECHn OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF HOSPITALITY AND TOURISM
QUALIFICATION: BACHELOR OF HOSPITALITY MANAGEMENT
BACHELOR OF CULINARY ARTS
BACHELOR OF INNOVATION & TOURISM DEVELOPMENT
QUALIFICATION CODE: 07BHOM
07BCNA
LEVEL: 7
07BTID
COURSE CODE: FTHSl0S
COURSE NAME: FOUNDATIONS OF TOURISM
AND HOSPITALITY
SESSION: JUNE 2023
DURATION: 2 HOURS
PAPER: THEORY (PAPER 1)
MARKS: 100
EXAMINER($)
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
MS. HN. SHIYANDJA
MODERATOR: MRS. KN. TSHITUKENINA
INSTRUCTIONS
1. Answer ALLthe questions.
2. Read all the questions carefully before answering.
3.. Number the answers clearly
THIS QUESTION PAPER CONSISTS OF _3_ PAGES (Including this front page)
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Question 1
Questions
(5 X 2 =10}
1.1 Define hospitality in your own words? (2)
1.2 Define the hospitality industry? (2)
1.3 Define tourism in your own words? (2)
1.4 Define the tourism industry? (2)
1.5 What is an intangible product and give an example of an intangible product? (2)
Question 2
(5 X 2 = 10)
2.1 Mention 5 tourism sectors. (5)
2.2 Briefly explain the background of Namibian Hospitality and Tourism Industry. (5)
Question 3
(15 Marks)
3.1 Tourism can be categorized in 5 different ways, mention them, and explain each one
briefly? (10)
3.2 Explain the legal and policy instruments for the tourism sector in Namibia. (5)
Question 4
5.1 Mention some recreation that tourists can be engaged in? (5)
5.2 What is the difference between a tour operator and a travel agent? (2)
5.3 What does NTB stand for (1)
5.4 and what is its responsibilities. (2)
(10 Marks)
Question 5
5.1 Mention five modes/types of hotel Management (5)
5.2 List the types of food and beverage services. (7)
(23 Marks)
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5.3 What are the responsibilities of the hotel executives? (11)
Question 6
(32 Marks)
6.1 Mention and explain 3 Public and 3 Private sector facilitators in Namibia. (9x9=18)
6.2 Explain what is meant by public sector support services. (7x2=14)
TOTAL= 100
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