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FTH510S - FOUNDATIONS OF TOURISM AND HOSPITALITY - 1ST OPP - JUNE 2024 |
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nAmlBIA UnlVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF HOSPITALITY AND TOURISM
QUALIFICATION : BACHELOR OF TOURISM, INNOVATION AND DEVELOPMENT, BACHELOR OF
HOSPITALITY MANAGEMENT, BACHELOR OF CULINARY ARTS
QUALIFICATION CODE: 07BTID,
07BHOM, 07BCNA
LEVEL: 7
COURSE CODE: FTHSl0S
COURSE NAME: FOUNDATIONS OF TOURISM AND
HOSPITALITY
SESSION: JUNE 2024
PAPER: THEORY (PAPER 1}
DURATION: 2 HOURS
MARKS: 100
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S) MS. H. N. SHIYANDJA
MODERATOR: MRS. K. N. TSHITUKENINA
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
4. Leave a line between answers.
PERMISSIBLE MATERIALS
1. No additional material required.
THIS QUESTION PAPER CONSISTS OF 3 PAGES (Excluding this front page}
Page 1 of3
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Question 1
Questions
(5 X 2 =10}
1.1 What is hospitality in your own words? (2)
1.2 What is the hospitality industry? (2)
1.3 What is tourism in your own words? (2)
1.4 What is the tourism industry? (2)
1.5 What is an intangible product and give an example of an intangible product? (2)
Question 2
(5 X 2 = 10}
2.1 Mention 5 tourism sectors. (5)
2.2 Shortly explain the background of Namibian Hospitality and Tourism Industry. (5)
Question 3
(15 Marks}
3.1 Tourism can be categorized in 5 different ways, mention them, and explain each one
briefly? (10)
3.2 Explain the legal and policy instruments for the tourism sector in Namibia. (5)
Question 4
5.1 Mention some recreation that tourists can be engaged in? (5)
5.2 What is the difference between a tour operator and a travel agent? (2)
5.3 What does NTB stand for (1)
5.4 What are responsibilities of NTB? (2)
(10 Marks}
Question 5
5.1 Mention five modes/types of hotel Management (5)
5.2 List the types of food and beverage service styles. (7)
5.3 What are the responsibilities of the Hotel Executives? (11)
Page 2 of3
(23 Marks)
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Question 6
(32 Marks)
6.1 Mention and explain 3 Public and Private sector facilitators in Namibia. (9x9=18)
6.2 Explain what is meant by public sector support services. (7x2=14)
TOTAL= 100
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