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SSF510S - SAFETY SECURITY AND AND FIRST AID - 2ND OPP - JULY 2024 |
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nAm I BIA un IVERS ITV
OF SCIEn CE AnD TECHn OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF HOSPITALITY AND TOURISM
QUALIFICATION: BACHELOR OF HOSPITALITY MANAGEMENT
BACHELOR OF CULINARYB ARTS
QUALIFICATION CODE: 07BHOM
07BCNA
LEVEL: 7
COURSE CODE: SSFSl0S
COURSE NAME: SAFETY,SECURITYAND FIRSTAID
SESSION: JULY 2024
PAPER: THEORY (PAPER 2)
DURATION: 1 HOUR
MARKS: 50
SUPPLEMENTARY/ SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S) MS. H. N. SHIYANDJA
MODERATOR: MRS. K.N. TSHITUKENINA
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
4. Leave a line between answers.
PERMISSIBLE MATERIALS
1. No additional material required.
THIS QUESTION PAPER CONSISTS OF 2 PAGE (Excluding this front page)
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QUESTIONS
Question 1
(Sx2 =10 Marks)
On a daily basis usually hundreds of people enter and leave hotels. They might not necessarily
be resident guests, but might be attending meetings or functions, having a meal or
patronizing the bar. How would one notice a suspicious person who is wandering around your
hotel?
Question 2
(Sx2=10 Marks)
In the case of an emergency, the manager on duty (MOD) or the security Manager will be the
first staff member to be contacted by the switchboard to which the emergency will first be
reported by a member of staff or guest. Explain the role of the MOD.
Question 3
(10 Marks)
Safety representatives and Safety Records are appointed in most medium - and large-sized
establishments as required by law. Explain in detail what their responsibilities are in hotels.
Question 4
(10 Marks)
There are hazards in any establishment and their prevention is of tremendous importance
it's the hotels responsibility to see that staffs are safety conscious. Mention specific causes
of accidents
Question 5
(10 Marks)
Discussthe duties of employers and employees concerning safe practices carried out in the
Workplace.
TOTAL SOMARKS
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