QUESTION 2
[30)
2.1 Keeping of medical records are very important for all medical practices. Discuss the purpose
of why it is essential that medical practices and clinics should keep their record.
(8)
2.2 Ruusa Haifeta has started working as the new Medical Office Assistant at Rhino Park Hospital.
You have been in this position for four years now. Brief Ruusa on the advantages of EHR.(8)
2.3 Mr Abel Sichombe has started working as the new Medical Office Assistant at Rhino Park
Hospital. You have been in this position for the last five (5) years. You must brief him about
the retention and disposal of records at Rhino Park Hospital by explaining the difference
between active, inactive, and closed records.
(6)
2.4 It is the patient's responsibility to take care of his/her health. While it is the parents or
guardians' responsibility to make sure their children are immunised against infectious
diseases worldwide. Discuss "immunisation in detail.
(5)
2.5 Medical practitioners may make use of various filing methods. Discuss the three (3)
advantages of a numerical filing system.
(3)
QUESTION 3
[25)
3.1 Freddy Shipanga has recently started working as a health professional at Lady Pohamba
private hospital. He has been asked to release information about a certain patient that has
recently been diagnosed with prostate cancer. You have been working at the same hospital
for four years and have been asked to inform him on the three (3) guidelines that should be
followed when releasing patient information.
(6)
3.2 Discuss the two (2) sets of skills you need to have to be an effective medical transcriber. (4)
3.3 A new employee has stated at Rhino Park Private hospital. Explain to him/her what your
responsibilities as a Medical Office Administrator involves.
(5)
3.4 Legal and ethical issues in medical billing are a matter of concern for all medical practitioners.
Discuss any five (5) "billing fraud" practices as one of these legal and ethical issues.
(10)
QUESTION 4
[25)
4.1 Medical practices across the world have the option to make use of a manual or a computerised
system. Discuss any five (5) advantages of computerised systems.
(5)
4.2 Fees for medical care various extremely particularly in the private sector. Identify and discuss
four (4) factors that may influence medical fees.
(8)
4.3 There are different stakeholders involved in the medical aid industry. Discuss any five (5)
roles of the fund as one of these medical industry stakeholders.
(10)
4.4 Discussthe concept co-payment.
(2)
4