Question 1
(10 marks)
Read the following statements below. Indicate True or False if you agree or disagree with
the statements.
1.1 A Centre Manager does not need to participate in Continuous Professional
Development.
1.2 Tactical and operational plans are long-term plans of an organization.
1.3 Technological, globalization, social and political and workforce diversity are external
factors which affect organizational change.
1.4 The Head of Training support at a VTC is part of Middle Management.
1.5 A leader or manager do not need emotional intelligence to lead and/or manage.
1.6 Once a strategic plan is implemented there is no need for monitoring and evaluation.
1.7 A policy is a written document that provide "ideas and opinions" on how things
should be done at an organization.
1.8 Effective working relationships at a VTC improves morale and increases productivity.
1.9 A trade union refers to an association of employees whose principal purpose is to
regulate relations between employees and their employers.
1.10 Trainers content knowledge refers to the facts, concepts, theories and principles
taught and learned in a specific occupation.
Question 2
(10 marks)
The main goal of Continuous Professional Development {CPD) is to keep the trainer up-to-
date on current trends of their trades or occupations by helping them develop new
knowledge and skills in their trades. The CPD cycle consists of five steps. The steps
underneath are scrambled, write down the steps in the correct chronological order.
Step 1:
Apply your learning
Step 2:
Learning Activities
Step 3:
Identify and plan
Step 4:
Share your learning
Step 5:
Reflect on your learning
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