b) To keep track of what is on the sales floor
c) To keep track of all goods
d) To keep track of goods in transit
1.8 What costs are considered in the basic EOQ model?
(2 marks)
a) annual ordering costs+ annual holding costs
b) annual purchasing costs+ annual holding costs
c) annual ordering costs+ annual holding costs+ annual shortage costs
d) annual purchasing costs+ annual ordering costs+ annual holding costs+ annual shortage costs
1.9 When we add the term networks to the supply and value chains, we are emphasizing the need
to focus on and interactively communicate with:
(2 marks)
a) suppliers
b) distributors
c) final consumers
d) tiers of suppliers
e) all support organizations
1.10 Which of the following are the functions of warehousing?
(2 marks)
a) Consolidation
b) Inbound logistics
c) Breaking Bulk
d) All of the above
QUESTION2: TRUE/ FALSE
Subtotal: 20 marks
State whether the following statements are true or false:
(2xl0= 20 Marks)
a) The term "value chain" includes both the upstream and downstream portion of the supply
chain.
(2 marks)
b) Stock-outs refer to a situation where a company is out of an item while there is demand for
that item
(2 marks)
c) Returned products represent one type of activity in the logistical channel.
(2 marks)
d) Long production runs sometimes result in excessive inventory of products with limited
demand for them.
(2 marks)
e) Transportation specialists such as freight forwarders, shippers' associations, and
transportation brokers can help achieve consolidation across the place for small shipments.
(2 marks)
f) Order processing refers to the time from when the customer places an order until the seller
receives the order.
(2 marks)
g) In make-to-order situations, finished goods are produced after receiving a customer order.
(2 marks)
Customer service compares a customer's actual experience with the expected experience.
(2 marks)
h) Customer and consumer are synonymous concepts.
(2 marks)
i) Outsourcing all non-critical activities is a trend where the idea is to achieve significant cost
leverage.
(2 marks)
3