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BOP511S - BASIC ORGANISATIONAL PSYCHOLOGY - 2ND OPP - JUNE 2024 |
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n Am I BI A u n IVE RS ITY
OF SCI En CE Ano TECH n OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION : BACHELOR OF HUMAN RESOURCES MANAGEMENT
QUALIFICATION CODE: 07BHRM
COURSE LEVEL: 5
COURSE CODE: BOPSllS
COURSE NAME: BASIC ORGANISATIONAL
PSYCHOLOGY
SESSION: JULY/ AUGUST 2024
PAPER: THEORY
DURATION: 3 HOURS
MARKS: 100
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER{S) MR. ODILO SIKOPO
MS MARTHA NAMUTUWA
MR. EHRENFRIED NDJOONDUEZU
MODERATOR:
Mr. E. KANDJINGA
INSTRUCTIONS
-1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Number the answers clearly
PERMISABLE MATERIALS {PEN, RULER)
THIS MEMORANDUM CONSISTS OF 9 PAGES (Including this front page)
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Section A: True/False and Multiple choice
(10 marks)
Question 1
Read the statements below and indicate if they are True/False on your answer script.
1.1 When people's learning tasks are meaningful to them, and their learning is goal
directed or purposeful, the learning process is easier than when they are not
motivated.
(1)
1.2 Dysfunctional conflict improves the healthy exchange of ideas, clears the air and
enhances future handling of conflict.
(1)
1.3 People with Type B personality (ambitious, competitive, deadlines driven and
perfectionists) are likely to die of stress than people with Type A personality. (1)
1.4 Stereotyping is the tendency to be influenced positively or negatively by one
characteristic in the evaluation of a person, and the person is consequently
regarded in a positive or negative light.
(1)
1.5 Marginal attention is when people are unaware of the events around them
because they are focusing their attention elsewhere, but their perceptive senses
warns them of danger unfolding in their surroundings is known as?
(1)
1.6 Central characteristics refer to characteristics that play an important role when
we observe people and that also affect the judgement of other characteristics.
(1)
1.7 According to Sheldon's constitutional typology, a person who is slender and
delicate with a flat chest and long thin limbs is called an Endomorph.
(1)
1.8 Rationalisation is the process that takes place in the unconscious. Unpleasant
thoughts, painful memories, dangerous and unacceptable desires lead to anxiety
and consequently, the individual represses them to the unconscious in order to
protect his/her ego.
(1)
1.9 During projection all kinds of logical and acceptable fabrications are evoked to
justify or hide unworthy motives or behaviour patterns.
(1)
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b) Helplessness
c) Lack of qualification
d) Failure and helplessness
2.5 Fiina receives a bursary to study at Curtin University of Technology in Australia
but at the same time she is promoted at work. She must now choose between
studying overseas and the promotion. This is an example of:
(1)
a) Approach -avoidance conflict
b) Multiple approach -avoidance conflict
c) Approach -approach conflict
d) Avoidance -avoidance conflict
2.6 The manner in which individuals protect themselves against unacceptable urges
or feelings by consciously developing opposing attitudes and behaviour patterns,
are called:
(1)
a) Rationalisation
b) Reaction formation
c) Projection
d) Regression
2.7 This type of drug serves as a relaxant and remedy for insomnia but can be abused
to provide an intense feeling of well-being. This results in physical as well as
psychological addiction.
(1)
a) Opiates
b} Sedatives
c) Inhalers
d) Stimulants
2.8 If John's mother and father both have blue genes for blue eyes, John will have
blue eyes because only the recessive gene is available for transfer. Which of the
following best describes this genetic transformation?
(1)
a) Phenotype
b) Genotype
c) Post-natal
d) Gender determination
2.9 When the Samuel the supervisor asks KamaIi where he left a certain tool, KamaIi
would immediately not remember. However, KamaIi is likely to remember them
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minutes after the Samuel has left. Identify the memory characteristic in this case?
{1)
a) Arranging of memory material meaningfully
b) Sifting of information
c) Processing of easier material
d) Retrieval of information
2.10 Personality theories can be divided into the following four categories, except. (1)
a) Psychodynamic approach or Depth Psychology theories.
b) Learning theory or behaviourism.
c) Dimensional approach.
d) Social approach
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Section B: Structured questions (answer all questions)
Question 2
Read the following case study and answer the following questions.
(80 marks)
Coastal company's employees complain of salary delays.
EMPLOYEES of Stewardship, a mining, engineering, and drilling company at
Swakopmund, are scrambling for money to pay their bonds and other financial
commitments after the company failed to pay their April salaries. The employees went
to the company premises at Nonidas outside Swakopmund to demand their salaries last
week, and claim the company's managing director, Pines van Wyk, threatened to delay
their salaries by six months if they do not stop demanding their pay and do not stop
visiting the company premises. Penda Hashiyana and nine other employees resigned at
the end of March, and say they are yet to receive their payouts and April salaries. "Last
week the company manager told us we must wait for him to get paid so that he can pay
us. He even told us to go to the labour commissioner if we want to, or he will get a court
order for us to wait for six months without pay," said Hashiyana.
In a letter to the employees last week, Van Wyk promised that salaries were to be paid
on 2 May. "Management would like to inform all staff that payment from our current
projects will be paid late. Hence, we are unable to pay salaries on 30 April," reads the
letter. In the letter, he explained that the company continued to take drastic measures
to ensure the survival of the group. By Friday (14 May) the promise to pay salaries had
not been fulfilled. Van Wyk declined to speak to The Namibian on why salaries were not
paid. "I have no comment on that. I don't know, I am the MD. HR [human resources]
deals with that," he said.
The Namibian newspaper {2021-05-15}
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2.1 Define the term frustration and identify three (3) sources of frustration from the
case study?
(4)
2.2 Mention and explain six (6) reasons why people form groups?
(12)
2.3 Mention and explain the five (5) stages of group development?
(10)
2.4 Define the following environmental influences that can have an impact on a
person's development and give a relevant examples for each?
a) Prenatal influences
(3)
b) The birth process
(3)
c) Postnatal influences
(3)
2.5 We all have been involved in some form of conflict in our lives. Reflection the
latest conflict that you were involved in/ experienced and answer the following
questions.?
a) Who was involved in the conflict?
(2)
b) What was the source of the conflict?
(2)
c)
How did you resolve the conflict?
(2)
2.6 Alcohol consumption is said to constitute an emerging social problem among
adolescents and youth in Namibia with one study estimating that 53.5% of youths
aged 13-30 use alcohol (Barth and Hubbard, 2009).
2.6.1 Identify any 4 long-term effects of alcohol that could affect Namibian
youth?
(4)
2.6.2 What do you think Namibian employers can do to help workers with
drinking problems?
(8)
2.7 Discuss the process of attribution and the different criteria used when
attributions are made regarding someone's behaviour?
(8)
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2.8 Discuss your personal experience with regards to Sigmund Freud's Psychoanalytic
personality structure theory?
2.8.1 Share your personal urge/desire with regards to the ID?
(3)
2.8.2 What was the interpretation and action of the ego?
(3)
2.8.3 How did the super-ego help you to resolve the issue in a morally acceptable
manner?
(3)
2.9 Discuss the three most popular methods by which employers can determine
personalities of their employees?
(6)
2.10 Work stress can have positive consequences. Discuss any two positive
consequences with relevant examples?
(4)
Total Marks: 100
Good luck!
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