ISM511C-INTRODUCATION TO SUPPLY CHAIN MAN-2ND OPP-JULY 2024


ISM511C-INTRODUCATION TO SUPPLY CHAIN MAN-2ND OPP-JULY 2024



1 Page 1

▲back to top


nAmlBIA
UnlVERSITY
OF SCIEnCE
HAROLDPUPKEWITZ
GraduateSchoolof Business
FACULTY OF COMMERCE; HUMAN SCIENCES AND EDUCATION
HAROLD PUPKEWITZ GRADUATE SCHOOL OF BUSINESS
QUALIFICATION: DIPLOMA IN BUSINESS PROCESS MANAGEMENT
QUALIFICATION CODE: 06DBPM LEVEL: 5
COURSE CODE: ISMS I IC
COURSE NAME: INTRODUCTION TO
SUPPLY CHAIN MANAGEMENT
SESSION: JULY 2024
DURATION: 3 HOURS
PAPER: PAPER 1
MARKS: 100
SECOND OPPORTUNITY EXAMINATION -QUESTION PAPER
EXAMINER(S) Ms. Hilma Nuuyandja
MODERATOR: Ms. Gloria Tshoopara
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
1. Examination paper
2. Examination script
THIS QUESTION PAPER CONSISTS OF 4 PAGES (INCLUDING THIS FRONT
PAGE)

2 Page 2

▲back to top


QUESTION 1: MULTIPLE CHOICE QUESTIONS
[2X15]
1.1 Which statement regarding typical supply chain flows is best?
a) The flow of goods and information goes both ways.
b) The flow of goods is downstream and the flow of information is upstream.
c) The flow of goods is upstream and the flow of information is downstream.
d) The flow of goods is downstream but information is held by all companies.
1.2 The sequence of a typical manufacturing supply chain is
a) Storage-Supplier-manufacturing-storage-distributor-retailer-customer
b) Supplier-Storage-manufacturing-storage-distributor-retailer-customer
c) Supplier-Storage-manufacturing- distributor-storage-retailer-customer
d) Supplier-Storage-manufacturing-storage- retailer-distributor-customer
1.3 Reverse supply chain is employed for the following reasons, EXCEPT:
a) Repairs
b) Disposal
c) Recycling
d) Quality control
1.4 Logistics clearly contributes to _____
a) time; place
b) form; time
c) place; form
d) possession; time
e) noneoftheabove
and _____
utility.
1.5 Which would we expect from a JIT plant as compared to a plant that does not use JIT?
a) More inventory held at the plant.
b) More assembly hours per unit.
c) More deliveries of inventory.
d) More defects per unit
1.6 The bullwhip effect:
a) is an ineffective way to motivate warehouse employees
b) applies to rodeos and has nothing to do with supply chain management
c) refers to the "swaying" motion associated with triple trailers
d) refers to variability in demand orders among supply chain participants
1.7 Logistic network which moves finished product from company to resellers and then to end
users is classified as
a) risk averse distribution
b) reverse distribution
c) inbound distribution
d) outbound distribution
2

3 Page 3

▲back to top


1.8 Which of the following is a method for eliminating the bullwhip or 'Forrester Effect'?
a) Timely communication of sales figures throughout the supply chain
b) The stabilisation of lead times throughout the supply chain
c) Increased accuracy of stock levels throughout the supply chain
d) Ensuring realistic Bills of Materials throughout the supply
1.9 The main objective of inventory management is:
a)
Keep track of quantities of all products in stock
b) Determine optimal ordering quantities
c)
To avoid dead stock and large buffer stocks
d) To increase profitability by decreasing inventory related costs and increasing fill
rates
1.10 The three functions of warehousing operations are:
a)
Movement, consolidation and storage
b)
Receive, Storage, and dispatch
c)
Receiving, transfer and shipping
d)
Order picking, semi-permanent storage and information transfer
1.11 Purchasing managers are responsible for the management of:
a)
Price changes in raw materials
b)
Adaptation of purchase orders to changes in production plans
c)
The quality of relations with suppliers
d)
Each of the above (all are correct answers)
1.12 An important disadvantage of using JIT is:
a)
Reduced inventory turnover rates
b)
Shipping costs increase as LTl movements are made
c)
An increase in manufacturing cycle times
d)
The use of greater numbers of carriers
1.13 All the following are inventory risk costs except:
a) Obsolescence
b) Taxes
c) Damage
d) Shrinkage
1.14 Which of the following is a key part of a decision to outsource?
a) Make or buy
b) Win or lose
c) Buy or sell
d) Passor fail
1.15 The purpose of supply chain management is
3

4 Page 4

▲back to top


a) Provide customer satisfaction
b) Improve quality of a product
c) Integrating supply and demand management
d) Increase production
QUESTION2
Sub-total: 30 Marks
STATEWHETHERTHE FOLLOWINGSTATEMENTSARETRUEOR FALSE
[2X10]
2.1 Supply chain management refers only to the management of goods and materials flowing
from suppliers to manufacturers.
2.2 Effective supply chain management can improve a company's financial performance by
reducing costs and increasing revenue.
2.3 Supply chain visibility refers to the ability to track products and materials as they move
through the supply chain.
2.4 Supply chain risk management is focused solely on minimizing the impact of demand
fluctuation.
2.5 The primary goal of supply chain management is to minimize costs at all costs.
2.6 Effective supply chain management requires collaboration and coordination among all
stakeholders.
2.7 Lean supply chain management is focused on minimizing inventory levels to reduce waste.
2.8 Supply chain management is only concerned with the logistics of moving goods from one
location to another.
2.9 The ABC analysis is a technique used to classify inventory items into different categories
based on their suppliers relationship.
2.10 Inventory shrinkage refers to the loss of inventory due to theft, damage, or other causes.
Sub-total: 20 Marks
QUESTION3
3.1 Name and discuss any five (5) points why Supply Chain Management is important? Your
discussion should be aided by examples.
{20 marks)
3.2
Identify and discuss three types of risks that can disrupt supply chain operations, and
provide examples for each.
(10 marks)
3.3
Discuss the four (4) categories of inventory carrying costs.
(10 marks)
Categories of inventory carrying costs
3.4
Distinguish between Lean and Agile supply chain strategies.
(10 marks)
Sub-total: 50 Marks
Grand Total: 100 Marks
4