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POB712S - PUBLIC SECTOR ORGANISATIONAL BEHAVIOUR - 2ND OPP - JAN 2020 |
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NAMIBIA UNIVERSITY
OF SCIENCE AND TECHNOLOGY
FACULTY OF HUMAN SCIENCES
DEPARTMENT OF SOCIAL SCIENCES
QUALIFICATION: Bachelor of Public Management
QUALIFICATION CODE: 24BPMN
COURSE NAME: Public Sector Organisational
Behaviour
DATE: January 2020
DURATION: Three(3) Hours
LEVEL: 7
COURSE CODE: POB712S
SESSION:
MARKS: 100
2nd OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER
Mr. Fred Koita
MODERATOR:
Prof. Lesley Blaauw
INSTRUCTIONS
This question paper consists of six (6) questions of equal value.
Answer any FOUR (4) questions.
Write clearly and neatly.
Number the answers clearly.
Read the questions carefully before answering.
THIS QUESTION PAPER CONSISTS OF 2 PAGES (Including this front page)
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Question 1
Discuss the underlying organisational assumptions to change and describe how
each of the assumptions are being challenged.
(25)
Question 2
Total Quality Management (TQM) is both a philosophy and a set of guiding
principles for managing an organisation. Discuss the various dimensions of
TQM that are prominent in the public sector. Make use of practical examples to
illustrate your answer.
(25)
Question 3
Organisational inertia could be one of the reactions to change in the public
sector setting. Discuss reactions to change and the reasons behind peoples’
reaction to change.
(25)
Question 4
Define and describe 21* century transformational leadership in the public
sector setting. Draw on Burns’ model to broaden your argument.
(25)
Question 5
Critically discuss any five (5) principles as emphasised by Denhardt & Denhardt
(2009), which are vital for contemporary public sector organisation and
practice.
(25)
Question 6
Critically describe the values and assumptions of organisational behaviour in
the public sector. Use practical examples to substantiate your arguments. (25)
TOTAL MARKS
(100)