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OCO521S - ORGANISATIONAL COMMUNICATION - 2ND OPP - JAN 2020 |
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NAMIBIA UNIVERSITY
OF SCIENCE AND TECHNOLOGY
FACULTY OF HUMAN SCIENCES
DEPARTMENT OF COMMUNICATION
QUALIFICATION: BACHELOR OF COMMUNICATION
QUALIFICATION CODE: 07BACO
LEVEL: 5
COURSE CODE: OCO0521S
COURSE NAME: ORGANISATIONAL COMMUNICATION
SESSION:
JANUARY 2020
PAPER:
THEORY
DURATION:
3 HOURS
MARKS:
75
SECOND OPPORTUNITY/SUPPLEMENTARY EXAMINATION QUESTION PAPER
EXAMINER(S) | MR. M. MHENE
PROF. R. MAKAMANI
MOpERATOR: | DR. N. MPOFU
INSTRUCTIONS
1. Answer THREE questions.
2. Write clearly and neatly.
3. Number the answers clearly.
THIS QUESTION PAPER CONSISTS OF 2 PAGES (Including this front page)
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Question 1
(25 marks)
What is the Critical Theory? Explain how it influences business communication in Namibia.
(600 words)
Question 2
(25 marks)
Discuss the use of the Human Relations Approach in Namibia and show how it influences
communication processes. Use relevant examples to support your answer.
(600 words)
Question 3
(25 marks)
Discuss, by way of examples,explanation and, where possible, diagrams,five characteristics
of organisations and examine how they influence communication.
(600 words)
Question 4
(25 marks)
The theory of Classical Management was propounded by Henri Fayol (1841-1925). Fayol’s
aim was to provide prescriptions for how organisations could be better managed. Describe
the following five key elements of management and provide relevant examples from an
organisation of your choice: a) planning b) organising c) command d) coordination and
e) control.
(600 words)