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ICC511S - INTERCULTURAL COMMUNICATION - 2ND OPP - JANUARY 2024 |
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nAmlBIA unlVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF COMMUNICATION AND LANGUAGES
QUALIFICATION: BACHELOR OF COMMUNICATION
QUALIFICATION CODE:
07BCMM
COURSE CODE: ICC521S
LEVEL: 5
COURSE NAME: INTERCULTURAL
COMMUNICATION
SESSION: JANUARY
/FEBRUARY 2024
PAPER: THEORY
DURATION:
2 HOURS
MARKS: 100
SECOND OPPORTUNITY QUESTION PAPER
EXAMINER(S) DR M. MHENE
MODERATOR: DR A.HAUTEMO
INSTRUCTIONS
1. Answer TWO questions.
2. TOTAL MARKS: 25x2= 50X 2 = 100
3. Each essay must be 600 words
4. Write clearly and neatly.
5. Number the answers clearly.
PERMISSIBLE MATERIALS
THIS QUESTION PAPER CONSISTS OF 2 PAGES (Including this front page)
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Answer TWO questions
Question 1
(25 marks)
There are five components of the intercultural communication process. Describe
each component and give a concrete example for each component.
(600 words)
Question 2
(25 marks)
Culture shock is an inevitably stressful and disorienting experience. Write an essay
with special consideration of the following:
(i) Definition of culture
(ii) Underlying factors
(iii) The stages of intercultural adjustment
(iv). Managing culture shock effectively.
(600 words)
Question 3
(25 marks)
Providing real-life examples, discuss how an intercultural communicator can
contribute to helping in intercultural conflict situations at the workplace.
(600 words)
Question 4
(25 marks)
The general goal of intercultural communication is to create shared meanings
effectively. Describe any four of the principles of the intercultural communication
process and how they help us to develop a keen sense of adaptability/flexibility in our
intercultural relating process. Provide relevant examples associated with each
principle.
(600 words)
TOTAL MARKS: 25x2= 50X 2 = 100
End of question paper