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ICC521S - INTERCULTURAL COMMUNICATION - 2ND OPP - JANUARY 2023 |
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nAmlBIA unlVERSITY
OFSCIEnCEAno TECHn OLOGY
FACULTYOF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF COMMUNICATION
QUALIFICATION : BACHELOR OF COMMUNICATION
QUALIFICATION CODE: 07BCMM
LEVEL: 5
COURSE CODE: ICC521S
COURSE NAME: INTERCULTURALCOMMUNICATION
SESSION: JANUARY/FEBRUARY2023 PAPER: THEORY
DURATION:
2 HOURS
MARKS: 50 [ CONVERTED TO 100]
EXAMINER(S)
SECONDOPPORTUNITYQUESTION PAPER
DR M. MHENE
MS N. NANGOMBE
MODERATOR: DR N. MPOFU
INSTRUCTIONS
1. Answer TWOquestions.
2. Each essay must be 600 words
3. Write clearly and neatly.
4. Number the answers clearly.
THIS QUESTION PAPER CONSISTS OF 2 PAGES (Including this front page)
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Answer TWO questions
Question 1
(25 marks)
There are five components of the intercultural communication process. Describe
each component and give a concrete example for each component.
Question 2
(25 marks)
Culture shock is an inevitably stressful and disorienting experience. Write an essay
with special consideration of the following:
(i) definition of culture
(ii) underlying factors
(iii) the stages of intercultural adjustment
(iv) managing culture shock effectively.
Question 3
(25 marks)
Providing real-life examples, discuss how an intercultural communicator can
contribute to helping in intercultural conflict situations at the workplace.