Section A (Answer all questions)
[60 marks]
Question 1
Read the following Labour Court appeal judgement and answer all the following
questions.
LEWISSTORESNAMIBIA (PTY) LTDT/A BESTHOME & ELECTRICVS CAROLLAKAVENDJII
Paragraph one
This is an appeal against the arbitration award delivered by arbitrator Kleofas Geingob on
24 September 2021 under case number CROU49/20.
The respondent was subjected to a disciplinary hearing on 28 July 2020 and dismissed.
Respondent was employed as an Assistant Regional Controller by appellant and it was
discovered that client refunds were processed over a period of time. These transactions
were done contrary to prescribed policies and respondent authorised these transactions.
According to appellant these transactions are fraudulent. The respondent referred the
dispute to the office of the Labour Commissioner and the arbitrator found that the
respondent was dismissed unfairly both substantively and procedurally. The arbitrator
ordered respondent's reinstatement as well as a payment of N$ 400,000, being 16
months' salary. Appellant appeals this result and raises three points in limine as well as
twelve grounds of appeal on the merits.
Paragraph two
Having read the papers and heard the submissions by Mr Rukoro on behalf of appellant
and Mr lkanga on behalf of respondent, I am satisfied that the arbitrator erred on various
counts. The question of the substantive unfairness of the dismissal should be revisited
since respondent was in a responsible, trusted position and she clearly authorized client
refunds that were not in terms of the appellant's policies. A strong argument can be made
that it was dishonest. If established, it would in my view justify dismissal. The procedural
fairness of the disciplinary proceedings should also be revisited. The telephonic testimony
of the witness should be addressed. It appears the respondent accepted this procedure.
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