QUESTION 3
a) Use the scenario below to answer the questions that follow:
(23 Marks)
Assume a customer placed an orderfor products at your company. However,your company does not
have the products and it would take four (4)calendardays to have the products (materialavailability)
in stocks from the day of order placement. You are further informed that the order is due in 8 days
and the customer required delivery date is on the 8th day (Day 1, Day 2........Day 8). Since all the
machines are availableyou would like to start the production of these products immediately on Day
1.
i) On which day will the production of the new products be completed? (1 Mark)
ii) On which day will you dispatch the products to the customer?
(1 Mark)
iii) Which sales order scheduling approach is followed in the scenario? (2 Marks)
iv) Justify your choice of approach in iii).
(2 Marks)
v) Which factors need to be considered when determining a delivery timeline?
(4 Marks)
b} Assume you are executing the sales process using the SAPS/4HANAERPsystem
i) Identify four (4) master data that are relevant in the sales process?
(4 Marks]
ii) Explain the function of a document flow in the sales order process.
(3 Marks)
iii) What general risks are likely to be encountered in the sales process?
(3 Marks)
iv) What are the possible controls that can be enforced in the ERPsystems to eliminate the
general risks in the sales process?
(3 Marks)
bF #### THE END EXAM####
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