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BAP511S - BUSINESS APPLICATIONS 1A - 2ND OPP - JULY 2023 |
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n Am I BI A u n IVE RS ITV
OF SCIEn CE Ano TECH n OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF GOVERNANCE AND SCIENCESAND MANAGEMENT SCIENCE
QUALIFICATION: BACHELOR OF BUSINESS AND INFORMATION ADMINISTRATION
QUALIFICATION CODE: 07BBIA
LEVEL: 5
COURSE CODE: BAPSllS
COURSE NAME: BUSINESSAPPLICATION lA
SESSION: JULY 2023
DURATION: 2 HOURS
PAPER: PRACTICAL {PAPER2)
MARKS: 100
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S) Ms. J. Mooja
MODERATOR: Ms. L. Beukes
INSTRUCTIONS
1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Save your work frequently and make sure you save work in
the folder created on your desktop as Question 1 with your
Name and Surname.
4. Make sure your Name, Surname, Question nr. and the date
appear in the Header/ Footer.
5. Give special attention to the manuscripts instructions.
THIS QUESTION PAPER CONSISTS OF _7 _ PAGES (Excluding this front page)
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QUESTION 1: SPEEDAND ACCURACY: 10 MINUTES
MARKS: 20
Type the following Speed and Accuracy Test with default margins, in 1.5 line spacing. Please make
sure to enter twice between different paragraphs.
The speed and accuracy has to be typed in Courier New, with font size 12. This passage allows for
speed limits of 15, 20, 25 and 30 w.p.m. The specific words per minute for this exam is 15 w.p.m.
If you are an administrative
assistant
or executive assistant
who
works for multiple managers or executives,
you need all the skills
and personal attributes
you would use to do some of the
administrative
work for one person and then the rest.
Here are
several qualities
and skills to especially
hone when supporting
multiple bosses:
Assertiveness
- so you can ask for what you need, coordinate
and
"manage" your managers, and say "no" when appropriate.
Calm
Demeanor - so you do not get frazzled when several people are coming
at you simultaneously
or consecutively
with multiple unrelated
questions,
comments, and requests.
Creativity
- so you can devise
idea to make the work flow better and solve problems when you
initially
think no alternatives
(15 w.p.m) exist.
Flexibility
- so
you can change tactics and schedules mid-stream or mid project when
needed and re-prioritize
deadlines.
Judgment - so you can apply it to your prioritization
skills and in
other areas such as communication.
Organization
- so (20 w.p.m) you
can find your tools and the resources to do each job quickly and in
one place when you sit down to tackle a project.
Problem Solving
Skills - so you can juggle assignments and manage dilemmas on your
own. That is by no means a comprehensive
list (25 w.p.m).
You
could easily add a dozen more skills and attributes
that you need to
manage multiple bosses and other staff.
For instance,
even when
supporting
one manager or executive,
you need good communication
skills and time management skills.
Expand on the (30 w.p.m)
traits above important.
own time. Use the above
what hard and soft skills
reasons you would consider those skills and
Feel free to create your own list in your
as a starting
point.
Give some thought to
you need to refresh or learn.
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Question 2
MARKS: 20
Please type the following paragraphs neatly and accurately according to our typing rules.
Use margins of l"on both sides of the document and singleline spacing. Usethe font Arial and a
font size of 12 for the entire document, unless indicated otherwise.
Pleasejustify your document.
Gender-based violence u/ c...I. k, 0 \\.JJ t=;:,"'~ ,5 ~.s<t.'-4-
~ender-Based ~iole::: a human rights issue of endemic proportions in Namibia. One out of three
women have experienced or will experience gender-based violence in their lifetime. Furthermore, it
L.l\\C.
is estimated that one out offive women are in an abusive relationship.
3.Causes of Gender-Based Violence
Understanding the causes of intimate partner violence is a complex process since this type of
violence is a product of its social context.
Although gender-based violence occurs in all socioeconomic groups, different resOrches concluded
- J£) that gender-based-violence is more frequent and severe in lower groups of
..
Gciety. While p,verty 1so f e ey contributors o gen er- a avio--le-n-ce-,-o-t-=7fa-h-c-e-t-or-::-:s-~sP-uu-cc-:--/h~
o contribute to the large-~
i
Je__l
2.Prevalance of Gender-Based Violence in Namibia
In Namibia, gender-based violence is widespread and described as an @::e~problem.
According
to a police report, t.11.grnos~ent
crime betwee~ry
and April 2013 was rape, with 122
reported cases. However, the actual number of rapes and other incidents of gender-based violence
is likely much higher as victims often choose not to report the crimes due to fear of reprisal from
the perpetrator, family pressure, self-blame and societal stigma and discrimination.
l.Different forms of Gender-Based Violence in Namibia
Gender-Based Violence "refers to all forms of violence that happen to women, girls, men and boys
----------- because of the unequal power relations between them". With this definition it follows that there Is
a wide range of violence that qualifies as gender-based violence. The most common forms of
gender-based violence in Namibia are domestic violence and rape, followed by sexual harassment
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and forced marriages, crimes to/due fear of reprisal from the perpetrator, family pressure, self-
t i'~S
blame and societal stigma and discrimination
4.Effects of Gender-Based Violence ~he statistics we learn about the number of cases relating to
gender-based violence which is reported to the police, but the statistics do not reveal the c!-ff!-:fi".Q~'.~'frt
fV.P
Gt.e-i::,
that this violence has on family members, the community and even the Namibian society as a whole.
INSTRUCTIONS
Type paragraphs in the correct order
Paragraphs heads should be typed in bold.
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Question 3
MARKS: 20
Use Microsoft Excel and create a spreadsheet using the information below. Please make use of
the font Times New Roman and a font size 12 for the worksheet, unless otherwise indicated. Use
the normal default margins for this document. Adjust the width of all the columns to make sure
nothing is cut off when printing the worksheet.
1. Open an Ms Excel 2016 Workbook and save it as "JK Stationary-your name".
2. Create the following table and enter the data below into your spreadsheet.
JK Stationary
Customer Name
Ivonne
Diana
Maria
Mervin
Daniel
Delivery Year
2018
2019
Town
Wjndhoek
Gobabis
Okahandja
Rehoboth
Swakopmund
Kari bib
Deliveries
500
200
300
150
600
455
3.
Merge and centre cell Al:Dl.
4.
Bold, and use font 16 in cells al - Main Heading.
5.
Select cell A2:D8 and change the font size to 14.
6.
Highlight all the cells and Auto Fit the column width.
7.
Select the title headings of cells A2:D2 and change the font colour to Blue.
8.
Add the missing customer name: Jack in cell A6.
9.
Autofill the cell in column B.
10. Select cell Al:D8 and apply all borders.
11. Rename·sheet 1 to "JK Stationary".
12. Insert a new sheet and rename it "Chart". Select the data in the range of Al:D8 and
create a 3D Clustered Column. Select the 1st chart option).
13. Move the chart to the Chart Sheet.
14. Change the tab colour of the sheet JK Stationary to Yellow and the sheet Chart to
Blue.
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Question 4
MARKS: 20
Complete the following multiple-choice questions on E-Learning and Internet and practical
question on Email. Read each question carefully before attempting it. Type your answers in Ms
Word, save and make sure your name & surname, student number, question no. and the date is
type in your header, and print the document.
1.
Which of the following is an example of a web browser?
a)
DHP
b)
Google
c)
Google Chrome
d}
Yahoo
2.
LMS stands for:
a)
Library Management Service
b)
Learning Moodie Systems
C)
Literacy Management Services
D)
Learning Management Systems
3.
Which of the following is an example of LMS
a)
Moodie
b)
Talent LMS
c)
Green Board
d)
All of the above
4.
The method of exchanging messages between users on computers is called ...
(1)
(1)
(1)
(1)
a)
Protocol
b}
Etiquette
c)
Electronic mail
d)
Subscription
5.
HTTPstands for .....
(1)
a)
Host Transmission Protocol
b)
Hyper Transmission Text Protocol
c)
Hyper Text Transfer Protocol
d)
Hyper Transfer of Text Performed
6.
The advantage of using E-Learning is that I can still study even though I am not
in a physical classroom.
(1)
_, 7.
a) True
b) False
Protocol is a standard used to define a method of exchanging data over a
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computer network, such as local area network, Internet, Intranet, ect.
(1)
a)
True
b)
False
8.
CCis a field recipients who discreetly being informed of the communication and cannot
be seen by any of the other recipients.
(1)
a)
True
b)
False
9.
Power failure or device failure is not a problem for E-Learning.
(1)
a)
True
b)
False
10. The IP addresses are used to send packets using protocols and protocol stacks from
one computer (client) to the other.
(1)
a)
True
b)
False
11. Using the etiquette standards you are familiar with, open you email and send an email to
your colleagues (use any two colleagues from your current organisation) to invite them to
the Research Day that is scheduled to take place on the 1st September 2023. Copy in
Daniel (daniel@gmail.com) and Maria (maria@gmail.com), and notify Jelise
(jelise@gmail.com) about the event, however, other recipients must not see that (jelise)
is included in the communication. Screenshot your email, and insert the screenshot in
your answer sheet, save it and print.
(10)
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QUESTION: 5
MARKS: 20
Open a blank Power·Point presentation and use the information provided below to create a new
presentation. Print slides in A4 Landscape.
1.
Use the Organic design theme with a Violet variant colour for this presentation. (Use this
theme's defaults font for all the slides).
2.
On the 1st Title slide type the topic: Communication skills (centred, u/c, bold & font size 54}.
2.1 Subtopic: By followed by your name and surname. (Default font and font size)
3.
2nd Slide
3.1
Insert a Title and content slide. Type the following heading: The Importance of Good
Communication Skills (centred, u/c, bold and font size 40}. Type the following text in the context
box: The ability to communicate information accurately, clearly and as intended, is a vital life skill
and something that should not be overlooked. It is never too late to work on your
communication skills and by doing so, you may well find that you improve your quality of life.
4.
3rd Slide
4.1
Duplicatethe 2nd Slideand changethe topic to: Interpersonal Communication Skills (centred, u/c, bold
and font size 40}. Change your text to: Interpersonal skills are the skills we use when engaged in
face-to-face communication with one or more other people.
5.
4th Slide
5.1
Insert a Content with Caption slide. The title is: Types of Communication (centred, u/c, bold and
font size 24). In the content box text type, the following: Verbal Communication: Is all about
what we say, which is an important way of getting our message across. Non-Verbal
Communication: Is process of sending and receiving messages without using words, either
spoken or written.
5.2 In the caption box insert a picture of verbal and non-verbal communication (search the picture
from google chrome/internet. Centre picture horizontally and vertically.
6.
Apply a Wind transition to your whole presentation.
7.
Make sure to set your whole presentation in such a way that it will automatically play after
00:01:00 second, duration: 02:00
8.
Insert your name and surname in the Header and apply to all slides.