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BMI511S - INTRODUCTION TO BUSINESS MANAGEMENT - 1ST OPP - JUNE 2025 |
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nAmI BI A unIVE RSITY
FACULTY OF
OF SCIEnCE Ano TECHnOLOGY COMMERCE, HUMAN
SCIENCES AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF MANAGEMENT
QUALIFICATION CODE:
07BBMA
COURSE CODE: BMI511 S
SESSION: JUNE 2025
LEVEL: 6
COURSE NAME: INTRODUCTION TO BUSINESS
MANAGEMENT
PAPER: FIRST OPPORTUNITY
DURATION: 3 HOURS
MARKS: 100
FIRST OPPORTUNITY EXAMINATION - QUESTION PAPER
EXAMINER(S) Mr B. Zealand
Ms S. Sakarias
Mr K. Uirab
Distance Tutors
MODERATOR: Dr V. Sibanda
THIS QUESTION CONSISTS OF 7 PAGES (Including this front page)
INSTRUCTIONS
I. Answer all questions in the booklet provided.
2. Read all the questions carefully before answering.
3. Marks for each question are indicated at the end of each question.
4. Please ensure that your writing is legible, neat and presentable and start each Section
on a new page.
PERMISSIBLE MATERIALS
1. Examination question paper
2. Examination answer sheet
3. Calculator
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SECTION A
Question I
Indicate whether the following statements are True or False in the examination booklet provided.
(2 x 10 = 20 marks]
No. Question
I.I Values influence and cement the organisation's culture, strategy and structure.
1.2 Market intermediaries are part of a company's micro-environment.
1.3 Corporate social responsibility covers a wide range of issues and could include climate change,
poverty and political donations.
1.4 A franchisee could be viewed as an intrapreneur who initiates ideas in the franchise system.
1.5 A marketing mix consists of the uncontrollable variables which a company puts together to
satisfy a target market.
1.6 Goals are considered as the starting point of the planning process.
1.7 Informational power is a person's ability to compensate another for compliance.
1.8 The partners in a partnership have limited liability.
1.9 Business organisations are also classified as need-satisfying institutions of the market economy.
I.IO The income statement summarises the assets, liabilities and owners' equity of a company of a
specific date.
TOTAL
2Xl O=20marks
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SECTIONB
Question 2
Indicate your answers next to each corresponding number in the examination booklet provided.
[2 x 10 = 20marks]
2.1. All definitions of Corporate Social Responsibility recognise that:
a) Companies have a responsibility for their impact on society and the environment.
b) The natural environment should be the main focus of CSR activities.
c) Business ethics is a complex issue.
d) Companies must pay equal attention to business ethics and sustainability.
2.2. _______
tells us how much an organisation makes just from its products and how
efficiently management controls costs in the production process
a) Gross profit margin
b) Operating margin
c) Earnings per share
d) Current
2.3. Globalisation is beneficial for firms because --------------
a) it protects them against foreign competition.
b) it cushions them from the effect of events in other countries.
c) it opens up new market opportunities.
d) it increases the risk and uncertainty of operating in globalizing world economy.
2.4. You are the Human Resources Manager of Success Portfolio Ltd. You have decided to recruit
a financial analyst through head-hunting. This means that you will have to recruit by
a) placing an advertisement in the local newspaper.
b) visiting schools and universities to find prospective applicants.
c) placing an advertisement on the internet.
d) offering the job to someone whom the management of Success Portfolio Ltd knows
personally.
2.5. Which of the following is an advantage of buying an existing business?
a) The way the business runs is established and challenging to change.
b) Planning is based on historical data.
c) All employees are inherited with no vetting process.
d) The impact of financing cost on cash flow.
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2.6. Products such as jewellery for which a consumer will compare suitability, quality, price and
style before buying is known as___________
_
a) convenience products
b) shopping products
b) specialty products
c) comparative products
2.7. For the purpose of quality and control, it is necessary to define certain quality characteristics
that relate directly to the design specifications for products and services. Which quality
characteristics is not often used?
a) Performance ability
b) Reliability (continuous performance capability)
c) Durability (total life expectancy)
d) Limited customer contact (for the convenience of privacy)
2.8. Group ________
negatively.
a) size
b) composition
c) leadership
d) cohesiveness
influences the group's adherence to group norms positively or
2.9. Mrs Mabula, the operations manager of a large organisation, decides to remove some controls
from the jobs that her subordinates perform, to delegate more authority to subordinates and to
structure work in complete work units. Mrs Mabula is implementing ________
_
a) work teams
b) job enlargement
c) job enrichment
d) job rotation
2.10. A strategy aimed at increasing market penetration within existing customer groups is a
__________
strategy.
a) market-development.
b) product-development
c) concentric-diversification.
d) backward vertical-integration
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SECTIONC
[Total - 30marks]
Question 3
Samurai Enterprises is the business of manufacturing CCTV cameras. The selling price is N$6,000.00
per set. The corporation's monthly expenses are as follows:
Rent - N$100,000.00
Commission - N$500.00
Semi-variable (variable part) - N$1,000.00
Insurance= N$20,000.00
Semi-variable (fixed part)= N$30,000.00
Materials= N$1,500.00
3.1. What is Samurai Enterprises' contribution margin?
(1)
3.2. How many units must the corporation manufacture in order to break-even?
(4)
Question 4
You expect to receive N$5,000.00 in four years' time. If the amount is discounted at an annual interest
rate of 8% compounded quarterly, how much is that amount worth in today's terms?
(8)
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Question 5
Study the following information and answer the question(s) that follow:
Balance Sheet for Motown Ltd as at 31 March 2024
Assets
Non-Current Assets
Land and Buildings
Machinery and Equipment
Intangible Assets
Total Non-Current Assets
Current Assets
Inventory
Accounts Receivable
Cash and Bank
Total Current Assets
Total Assets
Amount($)
400,000
150,000
50,000
600,000
100,000
80,000
20,000
200,000
800,000
E~quit:y & L.ia bT1 1f 1es
Equity & Liabilities
Equity
Share Capital
Retained Earnings
Total Equity
Non-Current Liabilities
Long-Term Loan
Current Liabilities
Accounts Payable
Bank Overdraft
Total Current Liabilities
Total Liabilities
Total Equity & Liabilities
Amount($)
250,000
150,000
400,000
300,000
60,000
40,000
100,000
400.000
800,000
Calculate the following ratios for Motown Ltd.
5.1. Debt ratio
(6)
5.2. Gearing ratio
(6)
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Question 6
Now that you have determined the solvency of the business in question 5 above, suggest any five (5)
advantages being part of such a business?
(5)
SECTIOND
[Total - 30marks]
Question 7
Social psychologists, French and Raven identified six bases of power that individuals can use to
influence others in an organization.
List and explain each of the six types of power. Provide an example of how a manager or leader might
use each type in the workplace.
(12)
Question 8
In a manufacturing company, employees perform the same repetitive tasks daily, leading to increased
boredom and dissatisfaction. As a manager, you are tasked with improving job satisfaction without
compromising productivity.
Discuss any four job design strategies that could be implemented to address these issues. Briefly
explain how each strategy can reduce monotony and enhance employee motivation.
(8)
Question 9
You have obtained your qualifications but are struggling to find a job and have decided to start your
own business. What are the five (5) factors you need to consider when choosing a suitable form of an
enterprise?
(I 0)
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