 |
MIS611S - MEDICAL INFORMATION SYSTEMS 2A - 1ST OPP - JUNE 2023 |
|
|
1 Page 1 |
▲back to top |
nAm I Bl A un IVE RSITY
OFSCIEnCE TECHn OLOGY
FACULTYOF COMMERCE, HUMAN SCIENCES& EDUCATION
DEPARTMENTOFGOVERNANCE& MANAGEMENTSCIENCES
QUALIFICATION: Bachelor of Business & Information Administration
QUALIFICATIONCODE: 07BBIA
LEVEL: 6
COURSE: Medical Information Systems 2A
COURSECODE: MIS611S
DATE: June 2023
DURATION: 2 Hours
SESSION: 1
MARKS: 100
i5t OPPORTUNITYEXAMINATION QUESTIONPAPER
EXAMINER:
MS A SCHROEDER
MODERATOR:
MS LBEUKES
INSTRUCTIONS
a) Answer ALL the questions.
b) Read all questions carefully before answering.
c) Number answers according to the numbering structure provided in the question paper.
THIS EXAMINATION PAPERCONSISTSOF 5 PAGES
(INCLUDING THIS FRONT PAGE)
1
|
|
2 Page 2 |
▲back to top |
QUESTION 1
[20]
Identify the letter of the choice that best completes the statement or answers the question. (10)
1.1 __ is defined as any professional misconduct, unreasonable lack of skill or fidelity
in professional duties, or illegal or immoral conduct.
A. Legal proceedings
B. Risk management
C. Standards of care
D. Abandonment
E. Malpractice
1.2 Refers to a physician that treats disorders of the foot and the lower leg such as corns,
lumps, and bunions, as well as foot disorders caused by diabetes.
A. Plastic surgeon
B. Podiatrist
C. Radiologist
D. Urologist
E. Optometrist
1.3 This person is responsible to hand the patient an admission form, obtain the ID and
the medical aid card from the patient and make a copy to be put on the patient's file.
A. Admissions Clerk
B. Medical Receptionist
C. Patient Registration Specialist
D. Patient Service Coordinator
E. Medical Office Assistant
1.4 If a Medical Office Assistant (MOA) is called to court as a witness, he/she should not:
A. Answer only the question asked
B. Cover up discrepancies in the record to protect the physician
C. State "I don't know" if an answer to a question is not known
D. B & E
E. Dress in jeans or other comfortable clothing because a day in court can be long
1.5 Select the council that does not belong to the Health Professions Council of Namibia
(HPCN).
A. Allied Health Professions Council
B. Nursing and Pharmacy Council
C. Social Work and Psychology Council
D. National Council
E. Medical and Dental Council
1.6 __ refers to the systematic rules or principles which govern right conduct.
A. Medical Law
B. Law
C. Ethics
D. Statues
E. Criminal Law
2
|
|
3 Page 3 |
▲back to top |
1.7 Indicate which of the following is not needed when taking down a telephone message
of a caller.
A. Patient's name
B. Patient's insurance company
C. Reason for calling
D. Time of message
E. All of the above are necessary for every phone call
1.8 ___ is those beliefs, behaviours, and attitudes that are shared by a particular
group of people and passesfrom one generation to the next.
A. Diversity
B. Language barriers
C. Hippocratic oath
D. Culture
E. Ethics
1.9
involves a sudden loss of consciousness and it should be taken seriously
because it may indicate a patient serious problem occurring within the patient.
A. Psychotic episode
B. Burns
C. Head injury
D. Diabetic emergency
f. Syncope
1.10 Indicate which one of the following is not a common medical emergency.
A. Eye injury
B. Seizure
C. Allergies
D. Respiratory distress
E. Head injury
Medical Office Assistants need to be familiar with a variety of medical abbreviations that are
commonly used in the medical office. Indicate what the following abbreviations stand for.
(10)
1.11 ENT
1.12 LMP
1.13 ICU
1.14 TB
1.15 STD
1.16 ER
1.17 FH
1.18 gyn
1.19 BCP
1.20 chol
3
|
|
4 Page 4 |
▲back to top |
QUESTION 2
[20]
2.1 You have been working as a Medical Office Assistant (MOA) at Dr Agnew's private
practice for three years. The practice has grown tremendously, and they have
appointed Josephine Nakanyala as an additional MOA to assist you at the reception
area. Since she is new, you had to advise her on the appropriate procedures on how
to deal with an "elderly patient" that are being admitted or coming for treatment to
the practice.
{10)
2.2 Medical Office Assistants needs to possess certain qualities to be appointed in a
medical facility. Discuss "empathy" and "compassion" as two of these important
qualities.
{6)
2.3 Examine an "occupational therapist" in detail as one of the allied health professionals
in the International Standards Classification of Occupations.
(4)
QUESTION 3
[20]
3.1 Frankie Thomas, a close school friend of you has recently loss his brother in a
horrendous car accident on the road between Swakopmund and Walvisbay. He has
learned that you are a Medical Information System student at NUST. Name and
explain to him the different Kubler-Ross stages of loss that he will encounter during
the loss of his brother.
(10)
3.2 A new employee has started working at Medi-Clinic as a Medical Receptionist. She
has no idea what this position all entails. Discuss with her the duties of a "Medical
Receptionist" that you have learned by studying Medical Information Systems 2A at
NUST.
{10)
4
|
|
5 Page 5 |
▲back to top |
QUESTION 4
[20]
4.1 Patients are the reason that a health care facility and its staff members provide
services. A relative of yours learned that you are a Medical Information System
student at NUSTand wanted to know from you what the difference between a "clinic"
and a "hospital" as health care facility options available to patients.
(6)
4.2 Medical Office Assistants deals with specific patients' groups daily. Explain five (5)
appropriate procedures that the Medical Office Assistant should follow when dealing
with patients with disabilities.
(5)
4.3 A language barrier exists if two people cannot communicate effectively by using a
common language. Discuss "speech difficulty" as a language barrier which Medical
Office Assistants must be acquainted with.
(6)
4.4 Discuss "referral appointments" as one of the appointments that a Medical Office
Assistant deals with regularly.
(3)
QUESTION 5
[20]
5.1 Rhino Park Hospital makes use of computerised appointment system. Discussfive (5)
advantages of a computerised appointment system they will enjoy.
(10)
5.2 Effective communication is essential for all Management Office Administrators.
Discuss "communication with your supervisor" in detail.
(5)
5.3 Personnel working at health care facilities deals with a lot of patient's records,
treatment, and illnesses. Discuss "confidentiality agreements" in detail. [5]
5