 |
MCG821S - MANAGEMENT CONSULTING - 1ST OPP - NOV 2024 |
|
|
1 Page 1 |
▲back to top |
nAm I BI A un IVERS ITY
OF SCIEnCE TECHnOLOGY
FACULTYOF COMMERCEH, UMANSCIENCESAND EDUCATION
DEPARTMENTOF GOVERNANCEAND MANAGEMENTSCIENCES
QUALIFICATION: BACHELOR OF MANAGEMENT HONOURS
QUALIFICATION CODE: 08BBMH
LEVEL: 8
COURSE CODE: MCG821S
COURSE NAME: MANAGEMENT CONSULTING
SESSION: NOVEMBER 2024
DURATION: 3 HOURS
PAPER:1
MARKS: 100
EXAMINER(S)
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
Ms O.N Kangandjo
MODERATOR:
Dr C van Zyl
THIS QUESTION PAPERCONSISTSOF 3 PAGES{Including this front page)
INSTRUCTIONS
1.
Answer all questions.
2.
Read all the questions carefully before answering.
3.
Marks for each question are indicated at the end of each question.
4.
Please ensure your writing is legible, neat and presentable. Start each Question on a new
page i.e Question 1 (new page).
PERMISSIBLEMATERIALS
1. Examination question paper
2. Examination answer sheet
1
|
|
2 Page 2 |
▲back to top |
Question 1
[59 Marks]
1.1 Most management consulting projects will involve gathering and analysing information and
sharing findings with the organization. Identify the three informational roles of a consultant.
(3)
1.2 Management consultant responsibilities are essential for management consultants to deliver
value to their clients, maintain their professional reputation, comply with industry standards,
and contribute to a positive societal impact. Discuss the economic, legal, moral, and
discretionary responsibilities of a management consultant.
(12)
1.3 List the six value addition platforms that a consultant provides to a client's business. (6)
1.4 Once a company has identified the country or countries offering the best potential, it has to
decide how it will develop a marketplace presence. As a consultant, discuss the various market
entry options that you will advise your clients to choose from.
(10)
1.5 A problem has three facets that determine the way in which it will be understood and acted
upon by managers. Discussthese three facets.
(10)
1.6 To a consultant and a client business, a problem may be an opportunity the business could
potentially exploit. However, the consultant needs to fully understand the nature of the
problem by analysing it and discovering whether the client has correctly identified the
problem and its root cause. Identify the stages consultants will employ in analysing the
problem before they can start solving it.
(8)
1.7 Workshops are a favourite tool of consultants. Discuss any five key factors that consultants
should consider for a workshop to be successful.
(10)
2
|
|
3 Page 3 |
▲back to top |
Question 2
[41 Marks]
"Afriart" is a mid-sized Namibian company that produces handcrafted jewellery and home decor. The
company has successfully expanded to several African countries, setting up branches each with its
own production and hiring local managers. However, "Afriart" has encountered issues with
consistency in product quality and adherence to brand standards across different locations.
2.1 A consultant's expertise must deliver value to the client organisation. By means of diagram
illustrates the different phases of Greiner's Organisational Growth Model with the different crisis
experienced when an organisation is transitioning to the next stage.
(15)
a. Which stage of Greiner's model is Afriart currently in?
(2)
b. What type of crisis is the company likely experiencing?
(2)
c. You are hired as a consultant to provide a solution to this crisis, what steps would you advise
or recommend the company to take to address these challenges to ensure consistent quality
and brand integrity?
(6)
d. As a consultant, disclose any two preliminary analysis techniques you would employ in
analysing the challenges faced by Afriart?
(2)
2.2 Your company Vision Consulting has been hired by Ehafo Logistics to help improve their supply
chain efficiency. As part of the engagement, Ehafo Logistics has requested a project proposal
and, upon completion, a final project report. Your task, as part of the consulting team, is to
prepare the project proposal. You are thus required to present the format of the project
proposal that will be submitted to Ehafo Logistics before the commencement of the project.
(14)
END OF QUESTION PAPER
3