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MCG821S - MANAGEMENT CONSULTING - 2ND OPP - NOV 2024 |
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n Am I BI A u n IVER s I TY
OF SCIEnCE TECHn OLOGY
FACULTYOF COMMERCE,HUMAN SCIENCESAND EDUCATION
DEPARTMENTOF GOVERNANCEAND MANAGEMENTSCIENCES
QUALIFICATION: BACHELOR OF MANAGEMENT HONOURS
QUALIFICATION CODE: 08BBMH
LEVEL: 8
COURSE CODE: MCG8215
COURSE NAME: MANAGEMENT CONSULTING
SESSION: NOVEMBER 2024
DURATION: 3 HOURS
PAPER: 1
MARKS: 100
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S)
Ms O.N Kangandjo
MODERATOR:
Dr C van Zyl
THIS QUESTION PAPER CONSISTS OF 4 PAGES (Including this front page)
INSTRUCTIONS
1.
Answer all questions.
2.
Read all the questions carefully before answering.
3.
Marks for each question are indicated at the end of each question.
4.
Please ensure that your writing is legible, neat, and presentable. Start each Question on a
new page i.e Question 1 (new page).
PERMISSIBLEMATERIALS
1. Examination question paper
2. Examination answer sheet
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Question 1
[Sx2=10 Marks]
Select the correct answer from the given options. Indicate the letter of the correct answer next to the
corresponding question number in the given answer book.
1.1 What is the primary benefit of management consulting for client organisations?
a. Obtaining a ready-to-implement solution for all business challenges
b. Gaining external validation for existing strategies
c. Accessing specialised expertise and fresh perspectives
d. Avoiding any changes to maintain the status quo
1.2 What is the primary objective of conducting a SWOT analysis in management consulting?
a. To determine the profitability of the consulting firm
b. To evaluate potential risks and threats in the market
c. To assessthe strengths, weaknesses, opportunities, and threats of the client organization
d. To compare the client organisation with competitors in the industry
1.3 Consultants usually take this role when clients have the capacity to contribute to solutions.
For this reason, both parties share responsibility of the tasks.
a. Coach role
b. Technical advisor role
c. Partner role
d. Modeler role
1.4 Which term refers to management consultants taking all responsibility about the tasks on
behalf of the client, and they are the only party to take decisions of actions and expected to
produce the best results for the client?
a. Hands-on expert role
b. Experiential consulting
c. Advisory role
d. Implementation consulting
1.5 The following are business etiquette behavioral factors influencing business conduct except
a. time
b. finance
c. body
d. entertainment
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Question 2
[SOMarks]
2.1 Decisional roles require a management consultant to identify a future direction for the
organization, define the projects and strategic imperatives to take it there and resolve the
crisis that may impede its progress. Identify the four decision roles of a consultant.
(8)
2.2 A consultant must consider the firm's desire to expand internationally when helping clients with
their overall strategy. Discuss at least five factors that encourage international operations.
(10)
2.3 As a management consultant, you are tasked with helping a manufacturing company
understand the competitive pressures it faces in the market. You are required to draw Michael
Poter's five forces model.
(10)
2.4 Meetings are an important tool in progressing projects, henceforth thought and preparation
should go into setting up and running meetings properly. Elaborate on any six key
considerations when organising meetings.
(12)
2.5 Company XYZ is a mid-sized manufacturing company experiencing declining profitability and
increasing competition. The company's management team is considering two options to address
these challenges: hiring a management consultant or assigning an internal employee to lead a
problem-solving initiative. Why would you advise company XYZto rather hire a management
consultant?
(10)
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Question 3
[40 Marks]
"AgriAllied" is a Zambian agribusiness company specialising in the production and distribution of
agricultural inputs and machinery. To expand its market reach and enhance its product offerings,
AgriAllied has entered into partnerships with several international firms. However, issues have arisen
around trust and the alignment of goals, particularly concerning profit sharing and decision making
processes.
3.1 A consultant's expertise must deliver value to the client organisation. By means of diagram
illustrate the different phases of Greiner's Organisational Growth Model with the different crisis
experienced when an organisation is transitioning to the next stage.
(15)
a. What stage of Greiner's model is AgriAllied in?
(2)
b. What specific crisis is the company facing?
(2)
c. You are hired as a consultant to provide a solution to this crisis, what steps would you advise
or recommend the company to take to address these challenges to build trust and ensure
successful alliances
(7)
d. As a consultant, disclose any two preliminary analysis techniques you would employ in
analysing the challenges faced by AgriAlied?
(4)
3.2 Your company Vision Consulting has been hired by Ehafo Logistics to help improve their supply
chain efficiency. As part of the engagement, Ehafo Logistics has requested a project proposal
and, upon completion, a final project report. Your task, as part of the consulting team, is to
prepare the project report. You are thus required to present the format of the project report
that will be submitted to Ehafo Logistics after the completion of the project.
(10)
END OF QUESTION PAPER
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