SECTION A: BUSINESSLETTERW RITING
QUESTION 1
[40M arks]
You have received a letter of complaint from the Chairperson of the Residents Association in
which they outlined the complaints from the residents in a block of flats owned by a company
called Wanaheda Real Estate. They are unhappy about the poor condition of the apartment
blocks. The lifts in the apartment block are vandalised and not working anymore. The bins
outside the flats are overflowing with rubbish. The fence around the flats is in a poor state
and thieves and stray dogs enter the premises anytime. The parking area is overgrown with
grass and cars are not safe anymore.
As the Manager of Wanahenda Real Estate, write a positive adjusbnent letter to the Chairperson of the
Residents Association. Your letter must be about 300 words in length. Mind your
grammar, spelling and sentence construction. Invent all necessary details such as addresses
and names.
SECTION B: BUSINESS PROPOSAL
[40 marks]
QUESTION 2: Read the following Tender information and write only the four sections of
A SOLICITED PROPOSAL as indicated below.
The Ministry of Works and Transport wants companies to submit their proposals for the
repainting of the Eros Airport Terminal Building.
TENDER NOTICE
TenderTIRefNo:52312734
Tender Date:
23 September 2025
Tender Description : Repainting Of the Eros Airport Terminal Building, Namibia
Tender Deadline: 7 October 2025
Tender Sector: Transportation - Airports and Aviation Tenders,
Infrastructure - Airports Tenders
Tender CPV: Construction work for airport buildings Tenders
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