PWR611S - PROFESSIONAL WRITING - 2ND OPP - DECEMBER 2025


PWR611S - PROFESSIONAL WRITING - 2ND OPP - DECEMBER 2025



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n Am I BI A u n IVE RS ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF COMMUNICATION AND LANGUAGES
QUALIFICATION: ALL
QUALIFICATION CODE: VARIOUS MODE: DISTANCE ONLY
COURSE CODE: PWR611S
COURSE NAME: PROFESSIONAL WRITING
SESSION: DECEMBER 2025
DURATION: 3 HOURS
PAPER:1
MARKS: 100
EXAMINER:
2ND OPPORTUNITY EXAMINATION QUESTION PAPER
DR. T. FRANS
MODERATOR: MS.K. DU PLESSIS
INSTRUCTIONS
1. Answer ALL the questions
2. Read all questions carefully before answering.
3. Number answers according to the numbering structure provided in the question
paper.
4. WRITE CLEARLY AND NEATLY
THIS QUESTION PAPER CONSISTS OF 3 PAGES (Including this front page)

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SECTION A: BUSINESSLETTERW RITING
QUESTION 1
[40M arks]
You have received a letter of complaint from the Chairperson of the Residents Association in
which they outlined the complaints from the residents in a block of flats owned by a company
called Wanaheda Real Estate. They are unhappy about the poor condition of the apartment
blocks. The lifts in the apartment block are vandalised and not working anymore. The bins
outside the flats are overflowing with rubbish. The fence around the flats is in a poor state
and thieves and stray dogs enter the premises anytime. The parking area is overgrown with
grass and cars are not safe anymore.
As the Manager of Wanahenda Real Estate, write a positive adjusbnent letter to the Chairperson of the
Residents Association. Your letter must be about 300 words in length. Mind your
grammar, spelling and sentence construction. Invent all necessary details such as addresses
and names.
SECTION B: BUSINESS PROPOSAL
[40 marks]
QUESTION 2: Read the following Tender information and write only the four sections of
A SOLICITED PROPOSAL as indicated below.
The Ministry of Works and Transport wants companies to submit their proposals for the
repainting of the Eros Airport Terminal Building.
TENDER NOTICE
TenderTIRefNo:52312734
Tender Date:
23 September 2025
Tender Description : Repainting Of the Eros Airport Terminal Building, Namibia
Tender Deadline: 7 October 2025
Tender Sector: Transportation - Airports and Aviation Tenders,
Infrastructure - Airports Tenders
Tender CPV: Construction work for airport buildings Tenders
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WRITE ONLY THE FOLLOWINF SECTIONS.
1. Title Page/format
(5)
2. Introduction
(5)
3. Background
(10)
4. Proposal/plan
(10)
5. Authorisation
(5)
NOTE: LANGUAGE AND STYLE
(5)
SECTION C:
QUESTION 3: GENERAL QUESTIONS
1.1 Name any two purposes of communication.
[20]
(2)
1.2 What are the three steps in the writing process?
(3)
1.3 Mention four benefits of using EMAIL?
(4)
1.4 How should town names be formatted in professional business documents?
(1)
1.5 When should you use the following salutations?
(2)
a. Dear Sir or Madam
b. Dear Mr Adams
1.6 Name five sections of a Report.
(5)
1.7 Name one advantage of using surveys and questionnaires in business.
(1)
1.8 Name the first paragraph in a persuasive message and state its importance.
(2)
END OF THE EXAMINATION
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