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HRV610S - HUMAN RESOURCES MANAGEMENT - 2ND OPP - JULY 2022 |
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nAmlBIA UnlVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCEAND EDUCATION
DEPARTMENT OF TECHNICAL VOCATIONAL EDUCATION AND TRAINING
QUALIFICATION: DIPLOMA IN TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING:
MANAGEMENT
QUALIFICATION CODE: 06DTVM
LEVEL: 6
COURSE CODE: HRV610S
COURSE NAME: HUMAN RESOURCES
MANAGEMENT
SESSION: JULY 2022
DURATION: 2 HOURS
PAPER: (PAPER 2)
MARKS: 100
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S) Ms I DE WALDT
MODERATOR: Dr L KLOPPERS
INSTRUCTIONS
1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Number the answers clearly
THIS QUESTION PAPER CONSISTS OF 5 PAGES (Including this front page)
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Question 1
(20)
Answer the following Multiple-Choice Questions. Only write down the correct answer.
1.1 ____________
is the process of studying and collecting information
relating to activities and responsibilities of a specific job.
a.
Job description
b.
Job evaluation
C.
Job specification
d.
Job analysis
e.
Recruitment
1.2 The formal process of familiarising new employees with the organisation, their job and
their work unit is called ----------------
a.
Induction
b.
Reference checks
C.
Selection
d.
External recruitment
e.
Job specification
1.3 Employment agencies, referrals, __________
external sources of recruitment.
~walk-ins, consultants are all
a.
Advertisements
b.
Recruitment policies
C.
Headhunting
d.
Shortlisting
e.
Selection
1.4 ___________
refers to keeping or encouraging employees to remain in an
organisation for a maximum period oftime.
a.
Employer turnover
b.
Diversity
c.
Workforce planning
d.
Employee retention
e.
Job satisfaction
1.5 A _______________
is an organized factual statement, which entails
the environment, conditions, duties and responsibilities of a specific job.
a.
Job description
b.
Job analysis
C.
Job specification
d.
Job evaluation
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e.
Reference check
1.6
organisation.
refers to representation of different people in an
a.
Inclusion
b.
Induction
c.
Diversity
d.
Selection
e.
Performance management
1.7 Strategic plans, ----------~
factors which influence recruitment.
recruitment criteria and costs are internal
a.
Organisation policy
b.
Skills inventories
C.
Job posting
d.
Employment agencies
e.
Headhunting
1.8 __________
interview.
are usually characterized by careful systematic planning of the
a.
Unstructured interviews
b.
Structured interviews
c.
Semi-structured interviews
d.
Problem interviews
e.
Group interviews
1.9 The steps in the interviewing process include opening the interview,
____________
_, explaining the purpose of the interview, obtaining
information and closing the interview.
a.
Establishing rapport
b.
First impressions
C.
Identification of the job
d.
Background education
e.
Job analysis
1.10
are conducted to uncover any damaging information
background information such as a criminal record
a.
Recruitment
b.
Reference checks
c.
Selection
d.
Induction
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e.
Orientation
(10 x2=20)
Question 2
(20)
Read the following statements and indicate true if you agree with the statement and false if you
do not agree.
2.1 The Human Resources Department is solely responsible for new employee
induction/orientation.
2.2 External factors such as institutional culture, structures and processes affect workforce
planning.
2.3 According to Chapter 4 of the Namibian Labour Act 2007 (Act No. 11 of 2007) employees
have the right to leave a dangerous workplace.
2.4 Unstructured interviews provide for a more organized approach and more stable basis for
assessment of different candidates.
2.5 Workforce planning complements strategic planning by translating strategy into actions
to identify workforce staffing and training needs.
2.6 Diversity inclusion into your recruitment and selection processes enhances organisational
competitiveness.
2.7 Job specification stipulates the minimum acceptable human qualities and characteristics a
jobholder must possess as a prerequisite to perform the job successfully.
2.8 Performance Management only measures individual performance.
2.9 Job analysis is used for recruitment and selection purposes.
2.10 A health and safety representative is empowered to collect information on safety, health
and welfare of employees.
(10 X 2 =20)
Question 3
{20)
Induction is a formal process of familiarizing new employees with the organisation, their job and
their work unit. As Head of Training at ABC vocational training centre you have to arrange an
induction session for new employees.
3.1 Mention 5 objectives and 5 benefits of induction/orientation.
(10)
3.2 Mention and explain five areas you would address with the new employees, to introduce
them to the centre.
(10)
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Question 4
(30)
A job description is an organised factual statement, which entails the environment, conditions,
duties, and responsibilities of a specific job. As Head of Training, you are requested to develop a
job description for a Trainer in a trade of your choice.
4.1 Mention five benefits of a good job description.
(5 X 2 =10)
4.2 Develop a job description for the above position. The job description should contain the
job title, reporting lines, main purpose of the job, Key Performance Areas (mention at
least five) including how these KPAswill be measured, knowledge and skills required and
competencies.
(20)
Question 5
(10)
Briefly discuss five retention strategies/activities to retain employees. (5 x 2 =10)
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