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CCG620S - COUNCELLING AND CAREER GUIDANCE - 1ST OPP - NOVEMBER 2022 |
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n Am I BI A u n IVER s I TY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCE AND EDUCATION
DEPARTMENT OF TECHNICAL VOCATIONAL EDUCATION AND TRAINING
QUALIFICATION: DIPLOMA IN TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING :
TRAINER
QUALIFICATION CODE: 0GDTVT
LEVEL: 6
COURSE CODE: CCG620S
COURSE NAME: COUNSELLING AND CAREER
GUIDANCE
SESSION: NOVEMBER 2022
PAPER: (PAPER 1)
DURATION: 3 HOURS
MARKS: 100
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S) MS I DEWALDT
MS KJUNIAS
MS A MCNALLY
MODERATOR: MS A DU PREEZ
INSTRUCTIONS
1. Answer ALL the questions in Sections A and B
2. Choose and answer three questions in Section C
3. Read all the questions carefully before answering.
4. Number the answers clearly.
THIS QUESTION PAPER CONSISTS OF 7 PAGES {Including this front page)
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Section A
Question 1
(20 marks)
Read the following statements and indicate true if you agree with the statement and false if
you do not agree.
1.1 It is important to establish good and professional conduct during the first
engagement that the trainee will have with the counsellor as it sets the tone for the
relationship.
1.2 A counsellor is allowed to project his/her own opinions onto the trainee.
1.3 Interpersonal skills are defined as the qualities and behaviours that are needed to
effectively interact with other people.
1.4 It is not important for a counsellor to have empathy towards trainees seeking
assistance.
1.5 Effective counselling skills are used to assist and improve understanding and
listening skills by using active listening, rapport, and trust.
1.6 Career guidance involves coherent decision making from the counsellor who analysis
the information of the trainee and from the trainee who chooses the direction in
solving their problem.
1.7 Core counselling skills include being attentive, paying attention to body language,
building rapport, and providing solutions to trainee's problems.
1.8 Counselling and guidance strategies and skills should aim to identify the problem,
assist the trainee in figuring out why they have the problem, explore effective
methods to resolve the problem and find appropriate solutions to the problem.
1.9 Selecting an educational institution and courses and subjects refers to personal
social counselling.
1.10 Exceptional situations would require you as counsellor to pass on crucial information
to your supervisor.
1.11 Trust should be established in the introduction stage which usually happens in the
first counselling session.
1.12 As a trainer who is providing counselling, you should ensure that solutions are given
to trainees for all their challenges.
1.13 Silence is not a core counselling skill, as it is required for Counsellors to continuously
talk during counselling sessions.
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1.14 A Counsellor does not require any guidelines on how to conduct themselves and
their counselling methods.
1.15 One of the objectives of the referral system is to increase client care and safety by
standardizing the current referral system.
1.16 Career guidance is directing the person to make an informed career choice.
1.17 A counsellor always has to refer when the client is of a different religion.
1.18 The main aim of counselling and career guidance is to help students discover their
qualities so that they can maximise their full potential and reach their career goals.
1.19 Social problems refer to values of interpersonal influence which, when violated,
feelings of guilt for wrongdoing develop.
1.20 Effective counselling skills are used to assist and improve understanding and
listening skills.
Question 2
(14 marks)
Answer the following Multiple-Choice Questions. You need to select your answer from a, b,
cord and complete the sentence with the appropriate word/s.
2.1
is defined as the process of a course of action
regarding the present problem.
a. Advice
b. Career Counselling
c. Guidance
d. Counselling
2.2 The ____________
through conditioning.
approach explains how behaviour is acquired
a. Behavioural approach
b. Maslow's hierarchy of needs
c. Affective approach
d. Holistic approach
2.3 __________
focuses on the knowledge and options presented by the
student about their concerns or goals
a. Guidance
b. Career Counselling
c. Advice
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d. Counselling
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2.4 Education, vocational, ---------~
different types of guidance.
economic and health are the five
a. Emotional
b. Personal
c. Occupational
d. Professional
2.5 __________
is defined as the skilled and principled use of relationships
to facilitate self-knowledge, emotional acceptance and growth and the optimal
development of personal resources.
a. Guidance
b. Advice
c. Counselling
d. Career Counselling
2.6 _________
are defined as the qualities and behaviours that are needed to
effectively interact with other people.
a. Confidentiality
b. Being specific
c. Empathy
d. Interpersonal skills
2.7 __________________
focuses on developing confidence,
direction, problem-solving skills, constructive positive communication between
students, teachers and parents, offer crisis intervention and offer referrals for
private matters.
a. Educational counselling
b. Social counselling
c. Vocational Counselling
d. Personal and social guidance
2.8
is a process of helping people to optimize their
educational, occupational, and personal prospects.
a. Guidance
b. Advice
c. Counselling
d. Career Counselling
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2.9 Communication, conflict management, empathy, leadership, listening, negotiation, a
positive attitude and ______________
are eight effective
interpersonal skills that you can use for self and career development.
a. Counselling
b. Acceptance
c. Teamwork
d. Multicultural competency
2.10 _____________
evaluates a person's aptitude, ability, interest and
capabilities in order to determine a suitable career path.
a) Educational counselling
b) Social counselling
c) Vocational Counselling
d) Personal Counselling
2.11 A reflective practitioner in counselling and career guidance refers to:
a) A practitioner who does not reflect on any of the services s/he offers.
b) Constantly thinking about us in terms of what we do, what we should do, what
we did not do, and what we still need to do daily.
c) A practitioner who does not assess his/her own strengths and boundaries
2.12 ____________
from various upbringings.
is the ability to understand the perceptions of people
a)
Social awareness
b)
Educational awareness
c)
Vocational awareness
2.13 Self-assessment and evaluation of own practice and personnel evaluation are
examples of _______________
_
a) Understanding the importance of evaluating own practices in counselling and
career guidance
b) Reflection-in-action and reflection-on-action
c) Concerns of the trainee
d) Process for referrals
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2.14 Counsellors need
themselves and their counselling methods on these.
because they conduct
a) Own practices in counselling and career guidance
b) Professional practice guidelines
c) Referral systems
d) Evaluation of own practices
SECTION B
QUESTION 3
(6 marks)
Janet started her vocational training at Katjinakatji Vocational Training Centre in September
2022. Ms Khemu, the Plumbing and Pipefitting trainer, notices that Janet is disinterested in
anything that happened during the lesson. Ms Kehemu decides to engage Janet in one-on-
one session. Janet reveals to Ms Kehemu that she wanted to become a fashion designer but
her uncle, who owns a plumbing company, and who is paying her tuition fees told her to
apply for Plumbing and Pipefitting.
3.1 What type of guidance does Janet require?
3.2 If you were Ms Kehemu how would you help Janet?
[2 marks]
[4 marks]
SECTION C
CHOOSE ANY THREE OF THE FOLLOWING QUESTIONS
QUESTION 4
(20 marks)
4.1. Discuss the applicability of the Cognitive approach to counselling and Guidance.
QUESTION 5
(20 marks)
5.1. Examine three roles of the Humanistic counsellor in an educational institution.
QUESTION 6
(20 marks)
Mr Lazarus lipinge recently joined XYZVTC as a trainer. He has noticed that his star trainee,
Mr Eliazer Mbai, is not actively participating in class anymore and his behavior has become
aggressive. As his trainer, Mr lipinge have had three counselling sessions with Mr Mbai.
Despite the counselling sessions, Mr Mbai's behaviour has not changed. Mr lipinge has
decided to refer Mr Mbai to a psychologist. Even though Mr lipinge referred his trainee to
a psychologist he felt he could have done more to assist.
6.1 Provide at least five circumstances why there is a need for referrals to occur.
(5 marks)
6.2 Mention the five steps for making a referral. (5 marks)
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6.3 Explain the ten questions Mr lipinge could have used to monitor and evaluate his
own practices and the concerns of his trainee. (10 marks)
QUESTION 7
(20 marks)
You are Head of Training at a VTC and a trainee approached you and informed you that he
had a counselling session with one of your trainers. The trainee shared with you that the
trainer made inappropriate comments and was very dismissive towards him.
7.1 Mention the six guidelines' counsellors need to follow when carrying out their duties
and responsibilities when it comes to assisting people in improving their wellbeing.
(12 marks)
7.2 Discuss at least four ways as to how the trainer should apply the above guidelines to
the way he should conduct himself as a trainer in career guidance and counselling.
(8 marks)
[TOTAL:100]
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