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IBM511C-INTRODUCTION TO BUSINESS MANAGEMENT-2ND OPP-NOV 2024 |
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nAmlBIA
UnlVERSITY
OF SCIEnCE Ano
TECHnDLOGY
HAROLDPUPKEWITZ
GraduateSchoolof Business
FACULTY OF COMMERCE; HUMAN SCIENCES AND EDUCATION
HAROLD PUPKEWITZ GRADUATE SCHOOL OF BUSINESS
QUALIFICATION: DIPLOMA IN BUSINESS PROCESS MANAGEMENT
QUALIFICATION CODE: 06DBPM LEVEL: 6
COURSE CODE: IBM511 C
COURSE NAME: INTRODUCTION TO
BUSINESS MANAGEMENT
SESSION: NOVEMBER 2024
DURATION: 3 HOURS
PAPER: PAPER 1
MARKS: 100
SECOND OPPORTUNITY EXAMINATION - QUESTION PAPER
EXAMINER(S) Ms. 0. Kangandjo
MODERATOR: Ms. J. Hambabi
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
1. Examination paper
2. Examination script
3. Calculator
THIS QUESTION PAPER CONSISTS OF 8 PAGES (INCLUDING THIS FRONT
PAGE)
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Question 1
SECTIONA
[20 x 2 = 40 Marks]
Indicate your answers next to each corresponding number in the examination booklet.
e.g. {1.1 c; 1.2 d)
1.1 ABC Ltd. operates in a highly competitive market where customer preferences
frequently change. The company needs to adapt quickly to maintain its market
position. What type of environment does ABC Ltd. operate in?
a. Static Environment
b. Dynamic Environment
c. Homogeneous Environment
d. Stable Environment
1.2 James starts a business with a unique product that helps conserve water. He has
invested his savings and is hoping to generate profits by filling a gap in the market.
What role is James taking on?
a. Investor
b. Entrepreneur
c. Supervisor
d. Customer
1.3 Which factor is considered part of the macro environment?
a. Suppliers
b. Technological trends
c. Competitors
d. Customers
1.4 Which HR function involves finding and hiring the best candidates for a job?
a. Compensation
b. Recruitment
c. Training and Development
d. Performance Evaluation
1.5 Which of the following is a characteristic of a successful entrepreneur?
a. Avoiding risks at all costs
b. Relying on others for decisions
c. Innovation and willingness to take risks
d. Working only for large corporations
1.6 A company notices that due to recent changes in government regulations, they need
to alter their packaging to comply with new environmental standards. Which part of
the business environment is influencing the company's decision?
a. Micro Environment
b. Market Environment
c. Macro Environment
d. Internal Environment
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1.7 Which HR practice involves encouraging and supporting employees to develop their
skills and grow professionally?
a. Recruitment
b. Selection
c. Training and Development
d. Compensation and Benefits
1.8 Which of the following is a disadvantage of a partnership?
a. Limited liability
b. Sole control over decision-making
c. Shared profits
d. Double taxation
1.9 Which of the following is a factor in the external business environment?
a. Organizational culture
b. Employee morale
c. Government regulations
d. Production capacity
1.10 Which type of planning involves setting short-term objectives and deciding the
specific actions to achieve them?
a. Strategic Planning
b. Contingency Planning
c. Tactical Planning
d. Visionary Planning
1.11
a.
b.
c.
d.
Mark is a leader who inspires his team by setting a vision and encouraging them to
work towards it. He listens to their ideas and values their input in decision-making.
What type of leader is Mark?
Laissez-faire
Transactional
Transformational
Autocratic
1.12
a.
b.
c.
d.
Which of the following is one of the Four Ps of Marketing?
Production
People
Price
Profit
1.13
a.
b.
c.
d.
XYZ Inc. regularly offers workshops and courses to help employees improve their
skills and grow in their careers. Which HR activity is XYZInc. focusing on?
Recruitment
Employee Relations
Training and Development
Compensation and Benefits
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1.14
a.
b.
c.
d.
Susan leads a team of creative designers. She gives them the freedom to work
independently and trusts them to make their own decisions without much
interference. Which leadership style does Susan demonstrate?
Autocratic
Transformational
Laissez-faire
Democratic
1.15
a.
b.
c.
d.
Sarah wants to start a business where she has full control and will be solely
responsible for profits and losses. She wants a simple structure with minimal
formalities. Which form of business ownership would be best for Sarah?
Corporation
Partnership
Franchise
Sole Proprietorship
1.16 Jane Supermarket buys toys from Boomerang toy manufacturers and sells them
especially to people with toddlers. Jane Supermarket is part of which market?
a. Institutional markets
b. Government markets
c. Reseller markets
d. Industrial markets
1.17 The following are examples of staple products, except;
a. maize
b. bread
c. chocolate
d. milk
1.18 Which one of the following is an example of the functions of the human resource
manager?
a. human resource planning
b. provide the advice of an advocate for marriage issues to employees
c. dealing with the costs of production processes
d. finding financial resources
1.19 Which of the following are sources of recruitment?
a. former employees
b. employment agencies
c. business or trade schools or colleges
d. a,bandc.
1.20 At the break-even point, profit made is
a. -0
b. N$60 000
c. All of the above
d. None of the above
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Question 2
[10 marks]
Indicate whether the following statements are True or False in the examination booklet
provided. e.g. 2.1 True
Which of the following statements are true or false?
2.1 A franchise is a new business start-up of which the business concept is to be proven.
2.2 A business environment offers new opportunities and threats.
2.3 Electronic Solutions Ltd is a public owned company.
2.4 Delegation refers to the process of assigning responsibility and authority for achieving
organisational goals.
2.5 Academic qualification requirements for a vacancy are classified under job
specifications.
2.6 Reward power: the power to enforce compliance through fear, whether psychological,
emotional or physical.
2.7 Businesses need leaders only not managers.
2.8 'Our goal is to increase our market share'. This goal is in line with the SMART
framework.
2.9 Planninggives structure to the business.It forces management to have a short-term focus
on implementing projects.
2.10 Internal recruitment brings new blood to the business.
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SECTION B
Question 3
[22 Marks]
3.1 Leadership is an important management function that helps to direct an
organisation's resources for improved efficiency and the achievement of goals.
Discuss the components of leadership
{10)
3.2 Selecting the right location is crucial for the success of a new business. List any five
factors that influence the choice of a business location.
{5)
3.3 Market research provide critical information about the business' market. Outline
the five major steps to be followed in conducting marketing research.
{5)
3.4 What are the advantages of external recruitment?
{2)
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Question 4
[28 Marks]
Study the financial statements below and answer the questions that follow.
Sunshine CC
Income statement for the year ended 31 December 2022
Sales
N$ 180 000
Lesscost of goods sold
Opening stock
N$25 000
Add: Purchases
N$50 000
N$75 000
Lessclosing stock
N$15 000
N$60 000
GROSS PROFIT
N$120 000
Less: Depreciation N$1000
Expenses
N$9 000
Net Profit
N$110 000
Sunshine CC
Balance sheet as at 31 December 2022
Fixed assets
Equipment at cost
N$ 10 000
Less Depreciation
N$ 8 000
N$2000
Current Assets
Stock
Debtors
Bank
Less: Current Liabilities
Creditors
N$15 000
N$25 000
N$ 5 000
N$45 000
N$S000
Financed by :
Capital
N$ 38 000
Add: Net Profit
N$110 000
N$148 000
Less: Drawings
N$106 000
N$ 42 000
Required
4.1 Calculate the following accounting ratios:
a) Gross profit margin
b) Quick {or Acid test) ratio
c) Working capital {current) ratio
d) Net Profit margin
e) Debt ratio
N$40 000
N$42 000
(3)
(3)
(3)
(3)
(3)
4.2 Company HYZ wants to buy a machine that produces t-shirts. The selling price pert-
shirt will be N$10. The cost of production will be as follows:
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• Fixed costs of N$15,000 and a per unit cost of N$4.
(a) Calculate the break-even point in units.
(5)
4.3 You have inherited N$ 2,000.00 from your grandparents will. You decide to invest your
inheritance for four years. One of the local banks made an offer to invest your money
for four years at a discount rate of 15 % compound trimesterly. What will your
investment balance be in four years?
(8)
END OF QUESTION PAPER
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