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BIS621S - BUSINESS INFORMATION SYSTEMS 2B - 2ND OPP - JANUARY 2024 |
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nAmI BIA unIVERS ITV
OF SCIEnCE Ano TECHnOLOGY
FACULTYOFCOMMERCEH, UMANSCIENCES& EDUCATION
DEPARTMENTMANAGEMENT
SECTION:BUSINESS& INFORMATION ADMINISTRATION
QUALIFICATION: Bachelor of Business and Information Administration
QUALIFICATION CODE: 07BBIA
LEVEL: 7
COURSE: Business Information Systems
COURSE CODE: BIS621S
DATE: January 2024
SESSION: 1
DURATION: 2 Hours
MARKS: 100
EXAMINER(S)
SENCOND OPPORTUNITY - QUESTION PAPER
Mr KWadi
MODERATOR:
Dr Angula
THIS QUESTION PAPER CONSISTS OF 1 PAGE
(Excluding this front page)
INSTRUCTIONS
1. Answer ALL the questions.
2. Produce neat work.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
1. Examination Paper
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Question 1
Read the passage below and answer the question.
Manworth Ltd. is a highly reputed company. Different functions are performed by different
individuals in this company, who are bound together in a hierarchy of relationships. Every individual
in the hierarchy is responsible for successful completion of a particular task. Mr. Shikongo
responsible for the welfare and survival of the organisation. He formulates overall organization goals
and strategies for their achievement. Mr. Beukes ensures that quality of output is maintained,
wastage of materials is minimized and safety standards are maintained. Mr. Tjivi assigns necessary
duties and responsibilities to the personnel and motivates them to achieve desired objects.
At what levels of management are Mr. Shikongo, Mr. Beukes and Mr. Tjivi working in Manworth
Ltd.? Justify your answer.
[20]
Question 2.
In the context of a manufacturing company:
a) Using examples, define what is meant by 'structured' and 'unstructured' decision-making in
relation to organisational management levels. Illustrate your answer with suitable examples [20]
Question 3.
From the diagram below, give a detailed explanation of the each of the five system levels. Give
examples of the type of decisions and information utilised at each of the levels.
[25]
Tacit
Knowledge
Explicit
Knowledge
Information
Basic
Data
Office Support Systems
Transaction Processing Systems
Question 4.
Differentiate between batch Processing and Real-time Processing. State the advantages and
disadvantages of each.
[20]
Question 5.
How can Information and Communications Technology {ICT) be used to improve supply chain
efficiency and effectiveness?
[15]
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TOTAL: 100
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