ICC521S - INTERCULTURAL COMMUNICATION - 1ST OPP - NOVEMBER 2025


ICC521S - INTERCULTURAL COMMUNICATION - 1ST OPP - NOVEMBER 2025



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nAm I 8 I A Un IVE RS ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF COMMUNICATION AND LANGUAGES
QUALIFICATION : BACHELOR OF COMMUNICATION
QUALIF.'":ATION CODE: 07BCMM
COURSE CODE: ICC521S
SESSION:
NOVEMBER 2025
LEVEL: 5
COURSE NAME: INTERCULTURAL
COMMUNICATION
PAPER: THEORY
DURATION: 2 HOURS
MARKS: 100
FIRST OPPORTUNITY QUESTION PAPER
EXAMINER(S) DR E. MUKUBONDA
MODERATOR: PROF M. MHENE
INSTRUCTIONS
1. Answer TWO questions.
2. TOTAL MARKS: 50 X 2 = 100
3. Each essay must be 600 words
4. Write clearly and neatly.
5. Number the answers clearly.
THIS QUESTION PAPER CONSISTS OF 2 PAGES (Including this front page)
Answer TWO questions only

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Question 1
(50 marks)
"Cultural identity has a very large effect on intercultural communication. It is very
important because it deals with one's self-concept as a member of a particular
cultural group and one's interpretation of the world". Discuss the following concepts
in light or the quotation above:
(i) The nature of identity
(ii) The formation of cultural identity
(iii) Pathways to identity
Question 2
(50 marks)
Write an essay describing the three levels of culture. Provide relevant examples for
each level.
Question 3
(50 marks)
Culture is a shared system of making sense. Now if these shared systems are
contributing to the conflict, we talk about intercultural conflict. List and discuss ALL
the three types of intercultural conflict and strategies to manage conflict?
Question 4
(50 marks)
"lntercultural communication can be a challenge. Sometimes we do not take
cognisaRCe of how our culture can have an impact on the communication process".
In light of the quotation above, discuss how the lntercultural Difference Alertness
Model (10AM) revolves around intercultural alertness stages. Illustrate each stage
with tangible examples.
TOTAL MARKS: 100
End of the question paper