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MOD620S - MANAGEMENT OF ORGANISATIONAL DEVELOPMENT AND LEARNING - 1ST OPP - NOVEMBER 2022 |
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nAmI BI AunIVER s ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING
QUALIFICATION : DIPLOMA IN TVET MANAGEMENT
QUALIFICATION CODE: 06DTVM
COURSE CODE: MOD620S
DATE: NOVEMBER 2022
LEVEL: 6
COURSE NAME: MANAGEMENT OF
ORGANISATIONAL DEVELOPMENT AND LEARNING
PAPER: 1
DURATION: 3 HOURS
MARKS: 100
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S)
MODERATOR:
Mr B. U. Kauteza
Ms lndepentia de Waldt
INSTRUCTIONS
1. This paper consists of 2 sections with 4 questions
2. All the questions are compulsory
3. Read all questions carefully before answering.
4. Number your answers clearly.
5. Make sure your student number appears on the answering script provided.
PERMISSIBLE MATERIALS
1. Examination paper.
2. Examination script.
THIS QUESTION PAPER CONSISTS OF 5 PAGES {Including this front page)
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SECTION A: SHORT QUESTIONS
QUESTION 1- Multiple Choice Questions [10]
Choose the most suitable answer in the letters: a, b, cord from the questions below:
1.1 Key stakeholders for Work Integrated Learning consist of: -
a. Learner
b. Institution
c. Workplace
d. All of the above
1.2 The primary focus of strategic management is:
a. Strategic analysis
b. The total organisation
c. Strategy formulation
d. Strategy implementation
1.3 What is Management?
a. It is a plan to organise people.
b. An activity to ensure effective output.
c. An act of organising strategic development.
d. An act of executing/putting policies and plans into practice
1.4 Work Integrated Learning is also referred to as ____
_
a. Cooperative Education
b. Adult Education
c. Distance Education
d. Industry Education
1.5 An organisation's strategy:
a. Remains set in place longer than the mission and objectives
b. Is generally formed after a situational analysis is done
c. Tends to be formed at the same time the mission is developed and objectives are formulated
d. Is usually conceived at a single time when managers sit down and work out a comprehensive
strategic plan for the next 3-5 years
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1.6 When defining strategic management, the most important thing to remember is that it is:
a. Not as easy as you think
b. Mainly the province of senior managers
c. A living evolving process
d. More conceptual than practical
1.7 Organisational Development process is cyclical and ends when: -
a. Desired development result is obtained
b. Plan is implemented
c. Data is gathered
d. Problem is identified
1.8 People's perceptions and attitudes about the organisation represent: -
a. Organisational Behaviour
b. Organisational Climate
c. None of the above
d. Both a and b
1.9 ____
are the building blocks of organisations.
a. Individuals
b. Systems
c. Work teams
d. All of the above
1.10 Organisational Development seeks to improve functioning of _____
_
a. Individuals
b. Teams
c. Organisations
d. All of the above
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SECTION B: STRUCTURED QUESTIONS
QUESTION 2 - Basic Concepts of Management of Organisational Development and Learning [27]
2.1 Briefly explain the concepts below using your own words. Provide real examples to show your
understanding of the concepts.
2.1.1 Career Planning (3)
2.1.2 Career Development (3)
2.1.3 Career Management (3)
2.1.4 Organizational Design (3)
2.1.5 Organisational Development (3)
2.2 Discussthe difference between the Organisational Development concepts below.
2.2.1 Individual and Group Intervention. (6)
2.2.2 Work-based learning and Work-integrated learning (6)
QUESTION 3 - Case Study on the nature and significance of management [35]
3. Ondjupa VTC is a highly reputable training provider. Different functions are performed by
different individuals in this institution, who are bound together in a hierarchy of institutional
relationships. Every individual in the hierarchy is responsible for successful completion of a
particular task. Mr. Hei is responsible for the welfare and survival of the organisation. He
formulates overall organisation goals and strategies for their achievement. Mr. Gaseb ensures
that quality of output is maintained, wastage of materials is minimised and safety standards are
maintained. Mr. Toivo assigns necessary duties and responsibilities to the personnel and
motivates them to achieve desired objects.
Mr. Hei has created an internal environment which is conductive to an effective and efficient
performance of his team of managers. A typical day at work in Mr. Hei's life consists of a series
of interrelated and continuous functions. He decides the targets in line with the objectives of the
organisation. The future course of action for his team members is laid out well in advance. The
various resources required by the by all managers like and laptops, asset registers, brochures,
etc. are made readily available to them. The managers are given sufficient authority to carry out
the work assigned to them. Mr Hei works in close coordination with the Human Resource
Manager in order to ensure that he is able to create and maintain a satisfactory and satisfied
workforce in his department. Through constant guidance and motivation, Mr Hei inspires them
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to realize their full potential. He offers them various types of incentives from time to time keeping
in view their diverse individual needs. Moreover, he keeps a close watch on their individual
performance in order to ensure that they are in accordance with the standard set and takes
corrective actions whenever needed.
3.1 Briefly identify the management concept in this study and explain the overall picture portrayed
by this case study. (6)
3.2 At what levels of management are Mr. Hei, Mr. Gaseb and Mr. Toivo working in Ondjupa VTC?
Justify your answer. (9)
3.3 Describe the various functions of the concept as identified in Question 3.1 by quoting lines
from the Case Study. (10)
3.4 Discuss the key steps managers would follow to develop Career Path in a reputable institutions
such as Ondjupa VTC. (10)
QUESTION4- Work Integrated Learning and Models [28]
4.1 Identify and briefly discuss the different stages and roles of the key stakeholders in a Multi-
Stakeholder Work Integrated model. (18)
4.2 Discussthe following different types of Work Integrated Learning. (10)
4.2.1 Internship (2)
4.2.2 Practice-based learning (2)
4.2.3 Work experience (2)
4.2.4 Cooperative education (2)
4.2.5 Industry placement (2)
TOTAL [100]
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