SectionB:Short Questions
Analyse the Gartner Hype Cycle illustrated below and answer the following questions.
(25 marks]
Hype Cycle for Enterprise Networking, 2019
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Source Gartner
ID 377401
Question 1: Discussthe Gartner hype cycle timeline and its implications for technology investments.
(5 marks]
Question 2: Discussthe characteristics of the technology at the Innovation Trigger phase. (4 marks)
Question 3: Briefly explain why in the Trough of Disillusionment phase only a small percentage of the
organisations are adopting the technology.
(4 marks]
Question 4: Distinguish between the roles of a process analyst and of a domain expert in the process
modelling project:
(5 marks)
Question 5: Imagine carrying out a process discovery project in a political environment where groups
of stakeholder's fear loss of power, loss of influence or loss of position, which discovery methods would
you use to maintain maximum objectivity?
[3marks)
Question 6: The cycle time of an activity or a process can be divided into waiting time and processing
time. Differentiate between waiting time and processing time.
[4marks)
3