MLM711S - MEDICAL LABORATORY MANAGEMENT - 1ST OPP - JUNE 2023


MLM711S - MEDICAL LABORATORY MANAGEMENT - 1ST OPP - JUNE 2023



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nAmlBIA UnlVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTYOF HEALTH,APPLIEDSCIENCESAND NATURAL RESOURCES
SCHOOLOF HEALTHSCIENCES
DEPARTMENT OF CLINICALHEALTHSCIENCES
QUALIFICATION:BACHELOROF MEDICAL LABORATORYSCIENCES
QUALIFICATIONCODE: 0SBOHS
COURSECODE: MLM711S
SESSION:
JUNE 2023
LEVEL: 7
COURSENAME: MEDICAL LABORATORY
MANAGEMENT
PAPER:
THEORY
DURATION: 3 HOURS
MARKS:
100
FIRSTOPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S)
MS BELINDAROSELINTSAUSES
MODERATOR:
DR PAVITRA PILLAY
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLEMATERIALS
1. Non programmable calculator is allowed.
THIS QUESTION PAPERCONSISTSOF 6 PAGES{Including this front page)

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SECTION A (20 MARKS)
QUESTION 1
(20)
Evaluate the statements in each numbered section and select the most appropriate
answer. Write either "True" or "False" next to the corresponding number and rectify
each false statement. (One (1) mark for each true statement and 2 marks for
every false statement (one (1) mark for indicating that the answer is false and one
(1) mark for rectifying each false statement).
1.1 The Act which regulates the registration of persons practising the allied and
complementary health professions is called the Allied Health Professions Act.
1.2 A job analysis refers to a process that explains the tasks, duties, function and
responsibilities of a position.
1.3 A set of procedures designed to; eliminate unlawful discrimination among
applicants, remedy the results of such prior discrimination, and prevent such
discrimination in the future is known as affirmative action.
1.4 Break-even analysis is a systematic process that businesses use to analyze
which decisions to make and which to forgo.
1.5 The appropriation budgeting process is a continuous budget, that is updated
periodically in addition to being reviewed and revised quarterly.
1.6 The consensus method of decision making is appropriate when there is a clear
answer and there is no single expert in the group.
1.7 To find a solution to a problem, after brainstorming, ideas are collected,
analysed and consolidated to find the most appropriate solution.
1.8 Supply chain management solely encompasses the planning of all activities
involved in sourcing, procurement and conversion, except logistics
management.
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1.9 Namibian Association of Medical Aid Funds (NAMAF) prescribe and regulate
the scope of practice of all health professionals in the medical industry.
1.10 A change in the mean of a control in which the new mean is
continuous but different from the original mean is most likely caused by a
random error.
1.11 You assess stock status to determine how long supplies will last.
1.12 After processing of the various types of laboratory data, this must be stored on a
hard drive in a safe and secure way.
SECTION 8 (24 MARKS)
QUESTION 2
[8]
Analyze the following scenarios and answer the proceeding questions:
2.1 You are an owner of a medical laboratory and would like to apply for
accreditation. Identify the ISOstandard of accreditation for medical
laboratories and name one (1) accreditation body your laboratory can
approach.
(2)
2.2 You placed an order for laboratory consumables with a supplier. Upon following
up on your order, the supplier informs you that your goods are still in the
pipeline. In your own words, explain what you understand by this statement.
(2)
2.3 You heard that there is a vacancy for a medical laboratory scientist at ABC
Medical Laboratories. You decided to contact the human resources manager,
upon which he informed you that they are still busy recruiting. Clarify this
statement.
(2)
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2.4 Financial forecasting is a process of predicting a company's financial future by
examining historical performance data, such as revenue, cash flow, expenses, or
sales. Give two (2) advantages of financial forecasting as a laboratory manager. (2)
QUESTION 3
[16]
You are a newly appointed laboratory manager at Prosperity Medical Laboratories
based in Windhoek, Namibia. One of your responsibilities is to place an advertisement
for a medical laboratory scientist in a local newspaper.
3.1 Critically assess the above statement and compile a list of sixteen {16) vital
aspects of a job advertisement you need to include in this advert. Give your
answers in point form. (Half (1/2) mark for each correct answer.)
(8)
3.2 Specify four (4) objectives of a job description you must consider when placing a
job advertisement.
(4)
3.3 Stipulate one (1) crucial requirement you must include in your job advertisement
in line with the vacancy and justify the importance of complying with this
requirement. (One (1) mark for stipulating and half (1/2) mark for justifying.) (4)
SECTIONC {29 MARKS)
QUESTION 4
[29]
You have been appointed as a quality manager of a newly established medical
laboratory. There are various instruments that have been purchased and installed in
the clinical chemistry and haematology departments.
4.1 Explain the significance of method validation after instrument installation.
(3)
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4.2 Briefly describe eight (8) elements you would consider in determining
the analytical performance standards during instrument and test method
evaluation. (One (1) mark each for: naming the element and giving a brief
description.)
{16)
4.3 In your own words, explain what you understand by the term "quality
assurance" from a medical laboratory science perspective.
(5)
4.4 Compile five (5) critical questions one should address when considering using
patient pools as control materials.
(5)
SECTION D (27 MARKS)
QUESTION 5
[15]
You have a sample of 100 cases, 50 healthy and the others sick. If a test can
be positive for all sick patients and be negative for all the healthy ones, it is 100%
accurate. The test has been able to differentiate the healthy and sick patient exactly.
Hence, the sensitivity of the test is 100% and its specificity in determining the healthy
people is 100%.
Sick Patient: positive for disease
Healthy: negative for disease
5.1 Using the above scenario, analyze the above scenario and predict the
suitability of the test based on the statistical characteristics (accuracy,
specificity and sensitivity) provided.
(2)
5.2 In another scenario, you observe that a test can only diagnose 25 out of the
50 sick patients and has reported the others as healthy. It is 75% accurate.
Determine the diagnostic sensitivity, specificity and the suitability of this test.
Show your calculations where possible. (One (1) mark for each of the following:
formula, calculation, the correct answer and two (2) marks for indicating the
suitability of the test.)
(8)
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..' \\ ''
5.3 Give a general comprehensive definition of epidemiology in the context of
public health.
(5)
QUESTION 6
(12]
You have recently appointed an intern for work-integrated learning in the procurement
division of your laboratory. As manager you receive some documents for the
procurement of reagents and realise that the intern does not have a clear
understanding of the procurement process.
6.1 Describe the sequential process of procurement including the accompanying
documentation that is required.
(8)
6.2 Explain why box pricing is a misleading quoting practice that many laboratories
fall into at some point. Provide a practical example.
(4)
END OF EXAMINATION PAPER
GOOD LUCK!!!
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