MLM711S - MEDICAL LABORATORY MANAGEMENT - 2ND OPP - JULY 2023


MLM711S - MEDICAL LABORATORY MANAGEMENT - 2ND OPP - JULY 2023



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QUALIFICATIONCODE: 08BOHS
COURSECODE: MLM711S
SESSION:
DURATION:
JULY 2023
3 HOURS
LEVEL: 7
COURSENAME: MEDICAL LABORATORY
MANAGEMENT
PAPER:
THEORY
MARKS:
100
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER($)
MS BELINDAROSELINTSAUSES
MODERATOR:
DR PAVITRA PILLAY
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
1. Non programmable calculator is allowed.
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1.1 The reason why we calculate months of stock on hand is to decide on the order
point.
a) True
b) False
1.2 In Namibia, the Affirmative Action (Employment) Act 29 of 1998 stipulates
the law governing equity in recruitment, employment and promotion.
a) True
b) False
1.3 After brainstorming, ideas are collected, analysed and consolidated to find the
most appropriate solution.
a) True
b) False
1.4 In a Pareto Chart, the lengths of the bars represent frequency or cost, and are
arranged with longest bars on the right and the shortest to the left.

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"."...,._.....,.,....o..·.-.-......,.
a) True
b) False
1.7 A standard operating procedure for staff orientation is not essential in a
medical laboratory organisation, although it is a requirement for other
laboratory operations.
a) True
b) False
1.8 To find a solution to a·problem, after brainstorming, ideas are collected,
analysed and consolidated to find the most appropriate solution.
a) True
b) False
1.9 The 2nd paragraph of a cover letter should include the reason you are writing, the
position for which you are applying and how you heard about the position.
a) True

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a) True
b) False
1.12 The first step in building an effective quality control system is to assess
laboratory risks.
a) True
b) False
1.13 The purpose of building an effective quality control system in the laboratory,
is to institute a system to effectively control instrument maintenance.
a) True
b) False
SECTION B (27 MARKS)
QUESTION 2
[8]
Analyze the following scenarios and answer the proceeding questions:
2.1
You placed an order for a number of consumables required in the laboratory.
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2.4 There are approximately 1100 new HIV infections annually in the Zambezi
Region in Namibia. Provide an ideal term for this description? Substantiate your
answer.
(2)
QUESTION 3
[19]
As a laboratory manager, you review the registration Siatus of all medical laboratory
scientists annually. You notice that three (3) out of fifteen (15) employees have not paid
their annual registration fee for the year 2023. After talking to the employees, they
inform you that they will only pay their fees next year. They further express that they
can just continue doing their work, as they are already registered as medical laboratory
scientists with the appropriate professional regulatory body. Upon recruitment, all
employees indicated in their resume that they are registered with the appropriate
regulatory body and provided their practice numbers. The human resources personnel
of the laboratory verified their registration, which was valid at the time.
3.1 Identify the professional regulatory body they are supposed to pay their annual
dues to.
(1)
3.2 Point out three (3) relevant reasons for maintaining registration with the
professional regulatory body identified in question 3.1
(3)

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QUESTION 4
[34]
You have been promoted to the position of Medical Laboratory Scientist- in - Charge
in Okahandja. This is a new medical laboratory branch for Paramount Medical
Laboratories. You have been tasked with the responsibility of selecting the most
suitable instruments/ equipment for this laboratory. The laboratory will carry out
haematology, clinical chemistry and microbiology tests.
4.1 Specify three (3) main steps in instrument selection and summarize
what is required of you during each step. (One (1) mark for each heading
and a maximum of five (S) points (marks) under each step).
(18)
4.2 Formulate an instrument maintenance programme for implementation for a
medical laboratory. Give your answers in point form.
(16)
SECTION D (19 MARKS)
QUESTION 5
[19]
You are the manager of a busy laboratory. There is a recent outbreak of hepatitis E in
a local communitv. Your electronic records show that vou onlv have 400 reagent

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break-even point and indicate the number of tests that will have to be
performed to generate a profit. Show your calculations. (One (1) mark each
for the following: correct formula, calculation and correct answers.)
{4)
Costs per month:
- Total fixed cost
- Total net income
- Revenue per test:
- Variable cost per test:
N$ 800.00
N$ 2200.00
N$ 105.00
N$ 35.00
5.4 Highlight five {5) factors that would determine the type of choices you would
make during the outbreak, to choose the best possible alternative{s) within the
time and resources available as required during any decision-making process. {5)
END OF EXAMINATION PAPER
GOOD LUCK!!!