SECTION B: STRUCTURED QUESTIONS
[30 MARKS]
1. Explain why identifying and managing the critical path is crucial to project success. Provide
at least three {3) reasons supported by examples where relevant.
[6 marks]
2. Why should a systems analyst consider strategic planning as a critical component of
systems development phase?
[10 marks]
3. Discuss four (4) types of maintenance that cou ld be done during the system maintenance
phase of any software/ system development stage.
[4 marks]
4. Discuss three (3) types of diagrams, Systems Analyst use to help users and business people
to understand the system design process.
[3 marks]
5. HCI concepts include all the communications and instructions necessary to enter input into
the system and to obtain output in the form of screen displays or printed reports. List and
discuss seven (7) principles of a successful user interface design.
[7 marks]
SECTION C: CASE STUDY AND KNOWLEDGE APPLICATION
[55 MARKS]
1. SCENARIO ONE (1) - Komesho Travel plans to build a new online booking system. Below
are the project tasks:
Task Description
Duration (Weeks) Predecessor(s)
A Requirements Gathering 2
B Design
3
A
C Development
5
B
D Testing
2
C
E Training
1
D
F Deployment
1
E
a) Draw a PERT chart for the above scenario.
[5 marks]
b) Draw a Gantt Chart for the project schedu led to start on 20 October 2025. [5 Marks]
Task
A
B
C
Duration (Weeks)
2
3
5
Timeline
Week 1-2
Week 3-5
Week 6-10
3