1. Organisational Development is aimed at improving the effectiveness of the organisation by
means of systematic change which are influenced by Internal and external forces. The list
below is showing forces which may influence organisation development in an organisation.
Identify the types of force by indication internal force or external force.
(20 Marks)
a. New visions and goals
b. New technology
C. Internal pressure to stay viable
d. Growth pressure-
e. Market decline pressure
f. Reputation and credibility pressures
g. Competition
h. Changing nature of workforce
i. New broom pressure
j. Economic factors
2. Education administration is the process of integrating the efforts of personnel and of utilising
appropriate material in such a way as to promote effectively the development of human
quality. However, there are challenges experienced in education administration. Indicate
TRUE or FALSEon the education administration challenges listed below.
(20 Marks)
a. Lack of credibility
b. Poor facility
c. Unrest
d. Lack of time
e. Non-performance
f. Long distance
g. Outdated expertise
h. Wastage
i. Too much policing
j. Poor planning
3. Learning organisations are those that have in place systems, mechanisms and processes,that
are used to continually enhance their capabilities and those who work with it or for it, to
achieve sustainable objectives - for themselves and the communities in which they
participate. Define and describe five characteristics of a learning organisation discussed in
this course
(20 Marks)
4. Culture is the sum of the inherited ideas, values, believes and knowledge that determines
social structure and motivate people to enhance and cultivate traditions. Define the five
attributes which will influence organisation culture. (20 Marks)